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Blue Shield of California · 15 hours ago

Sr. Manager, Sourcing

Oakland, CA, United States

Full-time

Hybrid

Senior Level, Lead/Staff

$155K/yr - $233K/yr

8+ years exp

Blue Shield of California is a nonprofit organization dedicated to transforming the healthcare system. The Senior Manager of Sourcing will lead the development and improvement of Procurement Operations while implementing AI-driven innovations to modernize procurement processes and enhance efficiency. This role involves overseeing day-to-day operations, managing technology platforms, and ensuring compliance with procurement policies.

Financial ServicesHealth InsuranceNon Profit

No H1B

Responsibilities

Provide leadership for Procurement Operations and the Procurement CoE, guiding people, process, and technology strategies

Drive procurement transformation toward an AI-enabled, digital-first vision

Serve as a procurement integrator, maintaining an end-to-end process view across the organization

Manage end-to-end documentation lifecycle for procurement processes and policies, including drafting, release, updates, and version control, ensuring consistency and accessibility across the organization

Manage and oversee all back-office outsourced operations that support procurement

Propose, maintain, and enforce procurement policies and standards

Monitor and optimize procurement processes using automation and AI tools to enhance efficiency and compliance

Develop and track procurement KPIs and performance targets using advanced analytics

Create management scorecards and executive-level reports leveraging predictive insights

Develop and execute a comprehensive procurement transformation roadmap aligned with the company’s strategic objectives

Champion initiatives to streamline end-to-end procurement processes, improve productivity, and elevate service quality

Lead procurement transformation initiatives, including AI adoption and process digitization

Develop and implement communication plans; evaluate effectiveness of messaging

Provide change leadership coaching to procurement management and category managers

Develop training and change management materials for cross-functional deployment

Champion the use of AI, machine learning, and predictive analytics to improve sourcing strategies and operational performance

Drive system and process improvements to enable real-time insights and automation

Provide data analysis and reporting to support strategic decision-making

Define, implement, and enforce procurement policies and procedural standards across the organization

Ensure ongoing compliance with internal company guidelines and all relevant external regulations

Oversee all audits (internal and external) related to procurement processes and policies, coordinating audit planning, evidence collection, and responses

Maintain comprehensive documentation and strong internal controls to ensure procurement is always audit-ready and compliant

Promptly address any audit findings with corrective action plans to strengthen the control environment

Prepare clear and concise reports, presentations, and executive updates on procurement activities, achievements, and plans

Communicate the progress of key initiatives, policy changes, and performance results to stakeholders at various levels of the organization

Develop communication materials and forums (such as newsletters or town halls) to keep the broader organization informed about procurement processes, tools, and how-to’s, thereby increasing transparency and user engagement

Build and lead a high-performing procurement team, potentially including procurement operations staff and analysts within the CoE

Set clear performance goals, provide regular feedback, and cultivate a supportive team culture that values excellence, collaboration, and innovation

Mentor and coach team members to develop their skills and advance their careers – for example, by providing opportunities to take on stretch projects or specialized training

Lead by example, demonstrating integrity, inclusivity, and a strong work ethic

Recognize successes and address performance issues with fairness and clarity

Foster a positive, collaborative, and high-performing team culture

Qualification

Procurement OperationsAI ImplementationProcess ImprovementTeam LeadershipERP SystemsLean Six SigmaInternal ControlsAnalytical SkillsCoachingCommunication SkillsMentoring

Required

Requires a Bachelor's degree or equivalent experience; MBA preferred

Requires a minimum of 8 years in procurement, operations management, or CoE leadership, with a proven track record of driving transformation projects from conception to implementation

Requires a minimum of 3 years of prior management experience

Deep understanding of end-to-end procurement processes, P2P workflows, shared services, and outsourced operations. Demonstrated success in implementing process improvements that deliver measurable results

Strong knowledge of internal controls, SOX compliance, and ethical procurement practices

Experienced in maintaining audit readiness and addressing findings promptly

Proficient in procurement and ERP systems (e.g., Coupa, Oracle, Workday), reporting tools (Excel, BI platforms), and collaboration tools (DocuSign, SharePoint)

Ability to lead implementation of AI, automation, and emerging technologies

Proven ability to build and manage high-performing teams, set vision, and foster collaboration

Skilled in coaching, mentoring, and performance management

Excellent written and verbal communication skills; adept at presenting to senior leadership and influencing stakeholders

Strong analytical and problem-solving abilities

Ability to manage multiple priorities in a fast-paced environment and deliver strategic initiatives that drive enterprise sourcing objectives