Optum ยท 2 hours ago
Director Software Engineering - Minnetonka, MN
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Director of Software Engineering will serve as a strategic partner to engineering leadership, leading teams to design and maintain core platforms while ensuring operational support and SLA compliance for high-priority applications.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Serve as a strategic partner to engineering leadership for outbound communications
Lead teams to design, build, and maintain core Transactional Print Fulfillment platforms
Own key metrics: print/mail availability, document turnaround times, time to market, and production efficiency
Oversee the full communications lifecycle-from requirements gathering through design, print composition, QA, deployment, and post-production support
Deliver modular, secure solutions for high-volume print and digital delivery channels
Coordinate with global operations teams for seamless execution of large-scale print jobs
Align with Product and Enterprise Architecture to translate business needs into technical specifications for outbound communications
Drive modernization: advance cloud-based fulfillment workflows, leverage open-source tools, and reduce legacy system dependencies
Oversee document composition, printing, finishing, mailing logistics, and reconciliation for critical items like EOBs/statements/checks
Ensure 24/7 operational support and SLA compliance for high-priority transactional print applications
Manage microservices powering document generation and omnichannel distribution (print/email/web portals)
Integrate platforms with external data sources/APIs; enable multi-channel customer communication delivery
Build dashboards tracking real-time job status across print runs and digital fulfillment queues
Lead quality assurance across the outbound communications process; drive continuous improvement in accuracy and timeliness
Partner with infrastructure teams, vendors (print/mail houses), and business units to resolve issues fast and optimize service levels
Qualification
Required
Bachelor's degree in computer science or related field
15+ years of experience in software engineering and communication platforms, including 5+ years leading high-performing engineering teams
7+ years of experience with design, build, and deploy enterprise-grade applications in the Azure public cloud using Java and Spring Boot frameworks
5+ years of experience managing structured and unstructured data for high-volume document workflows
5+ years of experience with one or more document composition tools (e.g. Quadient Inspire)
Deep understanding of DevOps, CI/CD, instrumentation, and observability practices
Proven ability to lead automation-first initiatives, adoption of Artificial Intelligence tools and drive code reuse and maintainability
Preferred
Familiarity with Linux/Windows server environments, Databricks, MongoDB, Docker, Kubernetes and Apache Kafka
Knowledge of HIPAA and other regulatory requirements for healthcare communications
Skilled in root cause analysis, performance tuning, and optimization of complex systems. Capable of interpreting data to drive decisions and improve operational efficiency
Proven solid customer-centric mindset with experience in design thinking and agile methodologies
Proven ability to translate business needs into technical solutions and influence architecture decisions
Proven ability to implement and audit security controls across systems and data flows
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
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