Hobart Food Equipment and Service · 16 hours ago
Service/ Repair Technician 1
Hobart Food Equipment and Service is seeking a Service/Repair Technician 1 who will provide on-site support to customers for the installation and service of commercial food equipment. The role involves maintaining, diagnosing, and repairing basic mechanical equipment while ensuring a quality customer experience.
Food and Beverage
Responsibilities
Installs basic mechanical commercial food equipment and assists in more advanced installs as needed
Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis
Completes and documents preventative maintenance on basic mechanical commercial food equipment
Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs
Supports branch and organization financial objectives by providing a quality customer experience
Maintains current organization, industry, and equipment knowledge
Responsible for assigned company assets including vehicle, tools, and inventory
Follows the company's safe driving and other applicable policies
Qualification
Required
High school diploma or GED
0-2 years of electrical/mechanical experience
Mechanical Aptitude – demonstrates mechanical aptitude to operate and troubleshoot equipment
Skilled in use of various tools and equipment (e.g. basic hand tools, reading and following service manuals, gauges, meters, etc.)
Customer Service - highly professional demeanor with excellent telephone skills and etiquette
Problem Solving - fundamental role in finding ways to address all types of problems
Safety at Work - learns to keep the organization safe from different risks
Ability to read and interpret standard service manuals, mechanical diagrams
Understanding of basic math (addition, subtraction, multiplication, division, calculations of percentages, measurement conversions)
Ensure they are following workflow processes (e.g., Inspection accuracy)
Basic knowledge of / working knowledge of Windows applications and Microsoft Office programs such as Word and Excel
Demonstrates accuracy and thoroughness
Meets productivity standards as set by Customer Facing Metrics (CFMs)
Is consistently at work and on time
Follows instructions, responds to management direction
Balances team and individual responsibilities
Ability to read and understand safety guidelines of the business
Prioritizes regular workload, special tasks and concurrent projects
Preferred
Associates Degree or Vocational Certificate is preferred
Mechanical Or Electrical Experience Is Preferred
Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred
Company
Hobart Food Equipment and Service
While running a business you constantly have a million things going on in your operation every day and any one of them can go wrong without notice.