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Morningstar Sustainalytics · 19 hours ago

Facilities Service Coordinator

Chicago

Full-time

Onsite

Entry, Mid Level

$63K/yr - $108K/yr

2+ years exp

Morningstar Sustainalytics is a company focused on providing comprehensive sustainability insights. The Facilities Coordinator supports daily operations by managing vendors, ensuring a safe and efficient workplace, and serving as the primary on-site contact for employees and service providers.

Financial Services

Responsibilities

Coordinate vendor scheduling, site access, and day‑to‑day escorting

Serve as the consistent on‑site contact for all vendor activity

Verify completion of work, report discrepancies to the Facilities Manager, and support close‑out documentation

Manage preventative maintenance schedules and support implementation

Maintain on‑site security protocols, including badging and visitor oversight

Collaborate with internal partners on cost needs and invoice processing

Conduct daily site walks, document findings, and relay maintenance needs to the Facilities Manager

Participate in monthly janitorial walkthroughs and provide quality feedback

Manage service tickets—accept, address, and route requests efficiently

Support event preparation and ensure events are executed safely

Act as liaison between Security, Janitorial, Dock, Engineering, SPS, and other building partners

Occasionally manage facilities needs outside of normal work hours

Serve as the main on‑site POC for Security, Building Management, Dock Operations, Engineering, and after‑hours needs

Provide clear communication and strong customer service to employees and partners

Act as a Safety Advocate—model safe behavior, reinforce policies, and educate staff

Promote a “One Team” culture and set an example for professionalism and collaboration

Support site cleanliness, including light janitorial tasks as needed

Qualification

Vendor managementWork order systemsBuilding operations knowledgeEvent supportSafety protocolsInterpersonal skillsAttention to detailTeam collaboration

Required

2 years of experience in facilities, workplace operations, property management, or a related field

Experience coordinating vendors, contractors, and building partners

Familiarity with work order systems (e.g., SNOW or similar ticketing platforms). And tech at large

Knowledge of basic building operations, safety protocols, and emergency procedures

Ability to perform daily site walkthroughs and identify maintenance needs

Experience supporting events, office moves, or workplace accommodations

Comfortable working onsite in a fast‑paced, service‑oriented environment

Ability to lift/move items as needed for events or light facilities tasks (typically 25–40 lbs)

Willingness to support occasional after‑hours or emergency needs

Benefits

75% 401k match up to 7%

Stock Ownership Potential

Company provided life insurance - 1x salary + commission

Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages

Additional medical Wellness Incentives - up to $300-$600 annual

Company-provided long- and short-term disability insurance

Trust-Based Time Off

6-week Paid Sabbatical Program

6-Week Paid Family Caregiving Leave

Competitive 8-24 Week Paid Parental Bonding Leave

Adoption Assistance

Leadership Coaching & Formal Mentorship Opportunities

Annual Education Stipend

Tuition Reimbursement

Charitable Matching Gifts program

Dollars for Doers volunteer program

Paid volunteering days

15+ Employee Resource & Affinity Groups

Company

Morningstar Sustainalytics

Glassdoor3.3

Morningstar Sustainalytics is a leading independent ESG and corporate governance research, ratings and analytics firm that supports investors around the world with the development and implementation of responsible investment strategies.

Founded in 1992

Amsterdam, NL

1001-5000 employees