Boomi · 14 hours ago
Partner Delivery Manager
United States of America
Full-time
Hybrid
Mid, Senior Level
7+ years expBoomi is a fast-growing company that connects everyone to everything through its intelligent integration and automation platform. The Partner Delivery Manager is responsible for overseeing partner-led project delivery, ensuring high client satisfaction, and managing resource forecasting and capacity planning to align with business demands.
Cloud ComputingData ManagementEnterprise SoftwareSaaS
Responsibilities
Oversee delivery of partner-led projects to ensure smooth execution and high client satisfaction
Act as the primary escalation point for delivery risks, resourcing gaps, and timeline concerns
Partner with Customer Success, Sales, and Technical teams to ensure delivery aligns with customer expectations
Drive consistent delivery standards, governance, and reporting across partner engagements
Own partner resource forecasting across short-term and long-term horizons (30/60/90+ days)
Track and manage utilization across partner teams to ensure optimal capacity and margin
Identify risks related to under- or over-utilization and proactively recommend adjustments
Align capacity planning with forecasted pipeline demand and active project commitments
Participate in pipeline reviews with Sales and Services leadership
Translate pipeline opportunities into staffing and capacity requirements
Ensure partners are prepared to support both confirmed and projected demand
Identify delivery constraints early and drive mitigation plans
Build and maintain strong, trust-based relationships with partner leadership and delivery teams
Act as the day-to-day operational point of contact for partner delivery performance
Collaborate with partners on growth planning, skills development, and delivery maturity
Support quarterly business reviews (QBRs) with partners focused on performance and future needs
Participate in interviewing and selection of partner resources and growth hires
Contribute to hiring decisions based on delivery needs, skill gaps, and future demand
Partner with internal leadership to define role requirements and onboarding plans
Support ramp-up and productivity tracking for new hires
Establish and maintain delivery dashboards covering utilization, capacity, pipeline coverage, and delivery health
Lead regular delivery, staffing, and forecast reviews with internal stakeholders
Identify opportunities to improve partner delivery efficiency, quality, and scalability
Ensure compliance with delivery processes, SLAs, and contractual commitments
Qualification
Required
Bachelor's Degree, preferably in Technology/STEM fields
7 + years of related experience
Strong background in resource planning, utilization management, and forecasting
Experience working with external partners or system integrators
Proven ability to manage multiple projects and competing priorities
Strong communication, stakeholder management, and decision-making skills
Solid knowledge, understanding and application of project management skills and methodologies
Up to 25% travel in North America
Preferred
Experience in SaaS, enterprise software, or technology services environments
Exceptional written and verbal communication skills, with the ability to clearly articulate risks, tradeoffs, and recommendations
Proven experience communicating effectively with diverse stakeholders, including executives, delivery teams, partners, and clients
Strong facilitation skills for leading pipeline reviews, staffing discussions, and partner governance meetings
Ability to influence without authority and drive alignment across cross-functional teams
Hands-on experience with delivery and service management tools such as: Jira (project tracking, sprint planning, backlog management), ServiceNow (SNOW) (incident, problem, and change management), Smartsheet, Monday.com, or similar resource planning tools (preferred)
Experience using CRM systems (e.g., Salesforce) for pipeline visibility and demand forecasting
Comfortable building and interpreting dashboards and reports for utilization, capacity, and delivery health
Strong proficiency with collaboration tools such as Confluence, Slack, and Microsoft Teams
Company
Boomi
Boomi is a software firm that provides cloud integration solutions via a SaaS platform for providers to stay connected with their consumers.
1001-5000 employees
H1B Sponsorship
Boomi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (37)
2023 (28)
2022 (75)
2021 (46)
2020 (60)
Funding
Current Stage
Late StageTotal Funding
$979.9MKey Investors
FirstMark
2022-02-25Debt Financing· $975M
2021-05-02Secondary Market
2021-05-02Acquired
Leadership Team
Michael Morton
Chief Technology Officer
Christopher Port
Chief Operating Officer
Recent News
crnasia.com
2025-12-24
2025-12-16
Company data provided by crunchbase