U.S. Bank · 2 days ago
Business Banking Support Specialist 4
Albuquerque, NM
Full-time
Hybrid
Senior Level
$23.65/hr - $31.54/hr
5+ years expU.S. Bank is on a journey to help customers and businesses make better financial decisions. The Business Banking Support Specialist is responsible for providing exceptional client experience and support, managing customer accounts, and ensuring compliance with risk and regulatory requirements.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
The Business Banking Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts
Supports sales teams in executing a One Bank strategy and growing market share
Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional
Proactively works to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship
Identifies products and services that realize clients’ unmet needs
Has primary responsibility for risk and compliance requirements by ensuring timely and accurate compliance to procedural, policy and regulatory requirements
Qualification
Required
Associate's degree, or equivalent work experience
Typically five or more years of job-related experience
Preferred
Considerable knowledge of departmental and bank products and services
Proven customer service and problem resolution skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Effective interpersonal, verbal and written communication skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase