Apply on Employer Site

Aptarro · 17 hours ago

People HR Advisor

United States

Full-time

Remote

Senior Level

5+ years exp

Aptarro is a company that focuses on providing value and support to healthcare providers through their Revenue Cycle Management solutions. The People HR Advisor will partner closely with managers and employees to offer guidance across the employee lifecycle while supporting the execution of the company's People strategy.

Health CareSoftware

Growth Opportunities

Responsibilities

Act as a first-line People Advisor to managers and employees on policies, performance concerns, workplace issues, and employee experience questions

Coach managers on effective people practices, including feedback delivery, performance management, and navigating difficult conversations

Provide guidance on policy interpretation and consistent application aligned with Aptarro’s values and People principles

Escalate complex, sensitive, or high-risk matters to the Head of People with clear analysis and recommended next steps

Support employee relations matters of low to moderate complexity, including:

Attendance and conduct issues

Performance documentation support

Workplace conflict resolution

Conduct thorough intake, documentation, and follow-up for employee concerns

Partner with the Head of People on investigations and corrective action processes as needed

Conduct exit interviews and synthesize themes and insights to inform People initiatives

Support performance management processes, including goal setting, review cycles, and calibration preparation

Reinforce performance expectations and accountability across the organization

Partner with managers to identify development opportunities and employee growth paths

Support internal mobility and succession-related activities as the organization scales

Serve as a People point of contact for payroll, benefits, and leave-related questions, partnering with Finance and external vendors as needed

Support multi-state payroll processing, administration and audits

Administer and support annual open enrollment and benefits education

Track and support leave processes (FMLA, state leaves, company leaves) and ensure required notices are communicated

Ensure employee data integrity and confidentiality within ADP and People systems

Stay informed on federal and state employment law changes and flag risks or required actions to the Head of People

Support policy updates, compliance documentation, and manager education

Promote fair, consistent, and compliant people practices across the organization

Partner with the Head of People on the rollout and improvement of People programs aligned with Aptarro’s A.R.R.O.W values

Identify opportunities to improve People processes, employee experience, and manager enablement

Prepare People-related reports and insights (e.g., turnover trends, exit data, leave patterns)

Qualification

HR Generalist experienceEmployee relationsU.S. employment lawsADP proficiencyHRIS platformsManager coachingEmpathyProfessionalismSound judgmentOrganizational skills