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Ann & Robert H. Lurie Children's Hospital of Chicago · 16 hours ago

Employee Experience Senior Specialist

Streeterville, IL

Full-time

Onsite

Senior Level

$77K/yr - $126K/yr

5+ years exp

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care and is the largest pediatric provider in the region. The Employee Experience Senior Specialist will support the organization’s focus on creating an outstanding employee experience through effective communications and internal campaigns, while collaborating with various teams to enhance employee engagement aligned with the hospital's culture.

ChildrenHealth CareHospitalMedical

Responsibilities

Provide executive communications support to the Human Resources team, including drafting and disseminating organization-wide announcements, talking points, podcasts, slide decks, and social media posts and presence (e.g., LinkedIn)

Partner with the Communications team on effective messaging relating to HR strategy, programs and operations. Support change management needs

Lead all internal People-related communications projects and campaigns, collaborating closely with key stakeholders to understand goals; manage timing and implementation of all communications sent by the People Team

Support implementation of Employee Value Proposition

Design and support maintenance of People-related SharePoint sites

Identify and manage external employer recognition awards

Support internal employee recognition awards and designations

Proactively identify communications opportunities and recommend appropriate solutions

Maintain content for current internal employee communication channels and portals; identify and recommend new channels

Partner with Marketing & Communications to continually evolve our narrative as an employer of choice, leverage our EVP and using storytelling to bring the employee experience to life

Partner with People Team leaders and managers to develop communications plans and materials for company-wide HR initiatives (e.g., engagement survey, performance review cycle, compensation planning, benefits open enrollment, HR policy changes & enhancements, learning programs, etc.)

Build and maintain relationships with a diverse set of internal stakeholders to increase visibility and improve the quality of communications throughout the organization

Review and analyze data to measure effectiveness, impact, and engagement of communications programs and special projects

Other job functions as assigned

Qualification

Employee Value PropositionChange ManagementCommunicationsAnalytical SkillsMS OfficeSharePointProject ManagementWriting SkillsInterpersonal SkillsProblem-Solving

Required

A Bachelor's degree is required, preferably in Communications, Marketing, Human Resources Management, or a related field

5 years of experience working with diverse employee groups, writing/editing, and developing internal campaigns for a range of different audiences is required

Strong writing skills with the ability to synthesize and simply complex information for multiple audiences and craft compelling stories

Executive communications experience with a knack for adopting a leaders' authentic voice

Have the change management experience needed to support the organization from awareness to adoption

Excellent project and time management skills, including organizing and planning; ability to flex to changing demands and manage multiple priorities

Have a customer-focused mindset with well-developed interpersonal skills, and the ability to build relationships with stakeholders and collaborate effectively with colleagues at all organizational levels

Stay informed about best practices, trends, and developments in HR and internal communications

Problem-solving skills, including the ability to perceive and analyze problems and develop alternative solutions

Ability to use independent judgment and discretion when making decisions

Must be able to handle confidential and sensitive information with appropriate discretion; and the confidence and comfort to provide specific recommendations to stakeholders and senior management

Have strong analytical skills and technical acumen, including ability to gather, organize, develop, and present data and metrics to help us story tell with data and measure the effectiveness of our work

Advanced skills with MS Office, along with basic photo editing skills

Preferred

Advanced degree in a related field a plus

Experience providing communications support for Human Resources or related functions such as Diversity, Equity & Inclusion or Learning & Development is strongly desired

SharePoint experience preferred; Adobe Creative Suite and other audiovisual design experience is a plus