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Heartland · 13 hours ago

Implementation Project Manager

Atlanta, Georgia, USA

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $80K/yr

2+ years exp

Global Payments is a leading company in the payments solutions industry, helping millions of people move money between buyers and sellers. The Implementation Project Manager will administer projects from initiation to delivery, ensuring they are completed on time, within budget, and meet quality standards while coordinating with various stakeholders.

Credit CardsPaymentsTransaction Processing

No H1B

Responsibilities

Administer projects with a span of influence that typically require working with multiple functional areas or small teams or groups, such as Training, IT, Marketing, etc., within the company

Generally, works with a team with one leader or may support multiple delivery managers in a similar functional area to complete the project, and works mainly with an internal functional area, but may work with external stakeholders

Manages projects that typically require making minor customizations to standard, repeatable processes and plans, and oftentimes, the pre-established checklists need only minor revisions

Guides project plans that include standard templates but may need simple revisions to accommodate a minor customization to meet the business requirement; project plans are straightforward, but may include some non-routine requirements

Identifies the need for issue escalation; points of escalation are typically with the direct supervisor or within the project team

Directs projects that have some potential for scope change which requires collaboration, negotiation, and/or conflict management with internal and/or external stakeholders

Ensures all projects are properly and accurately estimated and timely billed

Monitors and tracks to the budget; may need to request assistance to resolve identified variances

Makes minor decisions which can lead to minimal consequences to the project’s delivery schedule

Standard business hours, with flexibility when required

Qualification

Project ManagementClient Business KnowledgeIndustry KnowledgeProblem SolvingCommunication Skills

Required

Bachelor's Degree, in lieu of a degree relevant experience or relevant training

Typically, minimum 2 years relevant experience

Preferred

Developing professional expertise, applies company policies and procedures to resolve a variety of issues

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors; exercises judgment within defined procedures and practices to determine appropriate action; builds productive internal/external working relationships

Normally receives general instructions on routine work, detailed instructions on new projects or assignments

Has limited knowledge of the industry

Has a basic level of knowledge of project management methodologies

Has a basic level of knowledge of the client's business