IT Support Technician jobs in United States
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University of Utah ยท 13 hours ago

IT Support Technician

The University of Utah is seeking a part-time IT Support Technician to provide technical support for point-of-sale systems, computers, and label printers across Campus Store locations. The role involves troubleshooting hardware, software, and basic network issues to support daily operations in a retail environment.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Diagnose and resolve hardware, software, and network issues related to Windows-based cash register systems
Provide technical support for label printers and peripheral devices
Support POS system setup, operation, and takedown for sporting events and off-site sales events
Collaborate with Campus Store staff and IT partners to resolve issues and improve system performance
Document technical procedures, configurations, and troubleshooting steps
Learn and support the NetSuite POS and ERP system
Maintain accurate records of work performed and equipment inventory
Follow campus policies, security standards, and data privacy requirements
During event downtime, assist with other operational duties as assigned

Qualification

IT support experienceWindows OSTroubleshooting skillsMacOS familiarityLinux familiarityNetworking conceptsCustomer serviceCommunication skillsIndependent work

Required

Must be a current University of Utah student

Preferred

Prior experience in IT support, computer repair, or a related role
Familiarity with Windows, macOS, or Linux
Basic understanding of networking concepts
Customer service experience
Basic knowledge of computer hardware and operating systems
Strong troubleshooting and problem-solving skills
Ability to communicate clearly with staff and end users
Ability to work independently in a fast-paced environment

Benefits

Employee discounts on Campus Store merchandise
Opportunities for career growth and advancement within the store
Flexible scheduling opportunities.

Company

University of Utah

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The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah.

H1B Sponsorship

University of Utah has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (216)
2024 (189)
2023 (201)
2022 (175)
2021 (156)
2020 (174)

Funding

Current Stage
Late Stage

Leadership Team

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Allison Nicholson
Special Assistant to CFO
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Bruce Hunter
Interim Chief Innovation and Economic Engagement Officer
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Company data provided by crunchbase