Delaware North · 7 hours ago
Transformation Program Manager
Buffalo, NY
Full-time
Onsite
Mid, Senior Level
$129K/yr - $163K/yr
7+ years expDelaware North is hiring a full-time Transformation Program Manager to lead enterprise-wide business transformation initiatives. The role focuses on driving strategic growth, operational efficiency, and organizational agility through the successful delivery of key transformation programs.
Hospitality
Responsibilities
Lead the end‑to‑end management of complex transformation programs aligned with strategic vision and organizational priorities
Partner with executive leadership to define transformation objectives, key results, and success metrics that guide program direction
Translate strategic goals into clear implementation roadmaps with defined milestones, dependencies, and deliverables
Oversee program governance, including project structure, communication planning, resource and quality management, risk mitigation, financial tracking, and performance reporting
Drive cross‑functional alignment by partnering with business units, technology teams, and functional leaders to ensure cohesive execution of transformation initiatives
Identify opportunities for process optimization and innovation while providing data‑driven insights that support change adoption, inform decisions, and refine transformation strategy
Qualification
Required
A combined minimum of 10 years of higher education and work experience, including a minimum of 7 years of project management experience; master's degree is a plus
Proven experience managing large-scale business or digital transformation programs within complex, cross-functional organizations
Expertise in program and portfolio management, including governance, reporting, and performance measurement
Experience in business process improvement, change management, or operational excellence methodologies
Proficiency with personal computers as well as pertinent software packages
Preferred
PMP, PgMP, or Lean Six Sigma certification
Benefits
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Company
Delaware North
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
10001+ employees
H1B Sponsorship
Delaware North has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-02Debt Financing
Leadership Team
Jerry Jacobs Jr.
Co-CEO
Lou Jacobs
Co-Chief Executive Officer
Recent News
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