Desktop Support Technician jobs in United States
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BayInfotech ยท 13 hours ago

Desktop Support Technician

BayInfotech is seeking a Desktop Support Technician to provide technical assistance under the supervision of the IT Manager. The role involves managing laptop, tablet, and workstation builds, assisting with deployments, and ensuring proper usage of IT equipment in the headquarters building.

Cloud Data ServicesCloud ManagementInformation TechnologySoftware
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Abhishek Kumar Singh
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Responsibilities

Provide technical assistance to departmental personnel in the setup, installation, maintenance and proper usage of desktops, laptops, tablets, printers, scanners, monitors, application software, local area network, and associated equipment for headquarters building under the management of Information Technology Services (ITS)
Manages building laptops, tablets, and workstations using Microsoft Endpoint Configuration Manager (MECM)
Confirming the installation is successful by ensuring the BitLocker Key is stored in Active Directory and InTune, and that the Microsoft Endpoint Configuration Manager Client is installed
Ensure that desktops, laptops, and tablets fully check in 2.5 hours after the MECM Task Sequence completes
Assist with deployment of endpoints and associated devices that make up an end-user setup in the Headquarters building

Qualification

Desktop support experienceMicrosoft Endpoint Configuration ManagerComputer deploymentsHardware installationSoftware installationHelp desk ticketing systemNTS NetworkActive DirectoryInTune

Required

4+ years of experience in desktop and networked systems support
4+ years of experience in computer deployments, operation, and repair
4+ years of experience in hardware and software installation
4+ years of experience with Microsoft Endpoint Configuration Manager

Preferred

Experience working with a help desk ticketing system
Experience with NTS Network
Experience with Active Directory or InTune

Company

BayInfotech

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BayInfotech is a Software Development company, we augment customers in emerging practice areas such as Cloud, Automation, and Integration.

H1B Sponsorship

BayInfotech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2021 (1)
2020 (4)

Funding

Current Stage
Growth Stage

Leadership Team

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Hector Banks
Chief Information Officer
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Kevin Byers
Chief Product Officer
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Company data provided by crunchbase