Boomi · 2 days ago
Manager, Technical Account Management (Denver Hybrid or Remote)
United States of America
Full-time
Hybrid
Mid, Senior Level
$160K/yr - $200K/yr
5+ years expBoomi is a fast-growing company that connects everyone to everything through its intelligent integration and automation platform. As a Manager of Technical Account Management, you will lead a team of technical advisors, ensuring successful outcomes for customer accounts in the North American region while partnering with sales and customer success teams to advocate for customer needs.
Cloud ComputingData ManagementEnterprise SoftwareSaaS
Responsibilities
Provide coaching and guidance to the Technical Account Manager team to deliver technical expertise and account management skills, serving as the main Boomi technical contact for assigned accounts
Manage the strategic assignment and resourcing of Technical Account Managers across all customer accounts in the North American region to ensure optimal coverage and service delivery
Develop and manage processes to continuously expand the Technical Account Management offering with a focus on automation for more effective and efficient delivery of services
Act as a point of escalation for Technical Advisory Services accounts, coordinating internal resources for timely and effective resolution of critical customer issues
Partner with the Sales and Customer Success teams to advocate for customer needs, support the overall account strategy, and proactively identify and recommend growth opportunities for Boomi solutions
Lead the strategic definition and evolution of the Technical Account Management service offering, ensuring a clear value proposition and measurable outcomes
Qualification
Required
Bachelor's degree or a minimum of 10+ years' experience in the technology industry
5+ years or relevant experience as either a technical team manager or as a Technical Account Manager
Demonstrable experience with SaaS, Cloud and Application Integration, middleware and/or B2B integration
Strong understanding of enterprise infrastructure, software and cloud architecture
Natural ability to understand, translate and communicate complex business and technical matters to both Management and Technical audiences
Strong active listening and empathy skills
Polished, persistent and influential communicator
Occasional travel
Preferred
Excellent business, analytical, problem solving and communication skills (written and verbal) to various audiences
Self-starter, flexible approach and entrepreneurial mindset
Passion for technology and thrive in a dynamic environment of continuous improvement and innovation
Multi-Lingual
Company
Boomi
Boomi is a software firm that provides cloud integration solutions via a SaaS platform for providers to stay connected with their consumers.
1001-5000 employees
H1B Sponsorship
Boomi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (37)
2023 (28)
2022 (75)
2021 (46)
2020 (60)
Funding
Current Stage
Late StageTotal Funding
$979.9MKey Investors
FirstMark
2022-02-25Debt Financing· $975M
2021-05-02Secondary Market
2021-05-02Acquired
Leadership Team
Michael Morton
Chief Technology Officer
Christopher Port
Chief Operating Officer
Recent News
crnasia.com
2025-12-24
2025-12-16
Company data provided by crunchbase