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Greenheck Group · 6 hours ago

Application Engineer I/II

Schofield, WI

Full-time

Onsite

New Grad, Entry, Mid Level

$75K/yr - $114K/yr

0+ years exp

Greenheck Group is a global leader in air movement and ventilation, known for its innovative and environmentally responsible HVAC systems. The Application Engineer will provide advanced technical application support, develop training programs, and maintain relationships with the sales channel to enhance product understanding and usage.

Heating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing

Responsibilities

Provide assistance to product support team on moderately complex technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application

Develop and communicate solutions for unique applications including design and special pricing

Gather information and provide resolution to complex field problems. May include travel for onsite support

Maintain working knowledge of industry codes and standards to determine product needs and requirements

Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers

Identify opportunities for process improvement and work to implement where applicable.Maintain familiarity with competitor’s products and identify opportunities

Develop, organize and present trainings to internal and external customers both onsite and offsite

Participate in offsite events including planning, set-up, and customer interactions

May participate in industry related associations

May provide mentoring, training, indirect supervision of other team members, or may have direct reports

Build rapport and relationships across rep network and sales channel

May manage moderately complex team projects including determining timelines

Document service calls to record data on product questions and field issues

Qualification

Engineering degreeTechnical application supportProduct designIndustry codes knowledgeTraining developmentProcess improvementCustomer relationship building