TCWGlobal · 3 weeks ago
Mail Center Clerk
Richardson, TX, US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrTCWGlobal is a company focused on mail operations, and they are seeking a Mail Center Clerk to manage incoming mail and ensure efficient processing. The role involves receiving, sorting, and uploading mail, as well as fulfilling customer requests and optimizing facility processes.
Bookkeeping and PayrollEmployee BenefitsEmploymentHuman ResourcesRecruitingSaaSStaffing Agency
Responsibilities
Manage incoming mail — Receive, sort, and upload incoming mail into our software system. Fulfill customer requests, such as scanning, shipping, shredding, and returning mail
Maintain processing center operations — Safely operate mail processing equipment, track inventory, and report any issues
Optimize facility processes — Identify areas for improvement in mail handling processes and collaborate to enhance efficiency
Accept and unload incoming mail, including lifting, carrying, and moving envelopes and packages
Sort incoming mail, applying barcodes and labels for efficient processing and tracking
Fulfill customer requests through our software, including:
Opening, scanning, and uploading mail contents into our systems
Forwarding and returning mail to customers via courier services
Endorsing and depositing bank checks
Shredding mail
Enforce package weight limits and mail processing procedures, adhering to company policies at all times
Prioritize tasks effectively to ensure mail is processed on time
Operate mail processing equipment, such as package scales, document scanners, and label printers
Perform routine maintenance on equipment and coordinate technical support or repairs when needed
Track and manage inventory levels of processing supplies, including barcode labels, shipping labels, envelopes, and packing materials
Communicate clearly with team members and supervisors, providing regular updates on processing activities and escalating any issues as they arise
Promptly resolve customer support requests escalated by our customer experience team
Maintain positive interactions with external vendors, including courier and shredding services
Identify and report any discrepancies, damages, or issues with mail and deliveries to ensure timely resolution
Qualification
Required
High school diploma or equivalency certificate
Experience working in a mailroom, inventory management, warehouse, or processing center environment is a plus
Strong attention to detail and commitment to accuracy in all tasks
Ability to operate processing center equipment, such as document scanners and label printers
Effective communication skills for interacting with team members, supervisors, and third-party vendors
Strong organizational skills with the ability to prioritize tasks and meet deadlines
Able to perform physical tasks, including lifting and carrying mail and packages up to 30 lbs
Familiarity with using software systems for tracking and managing tasks
Able to work independently and as part of a team in a fast-paced environment
Company
TCWGlobal
TCWGlobal is is a global employer of record for payrolling, compliance, staffing, and more for international employees and contractors.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Samer Khouli
Founder & President/CEO
Recent News
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