Samaritan Daytop Village, Inc. · 10 hours ago
Senior IT Infrastructure Engineer
Queens, NY
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $105K/yr
4+ years expSamaritan Daytop Village provides life-changing services in mental health, addiction recovery, housing, and more to help individuals and families across New York rebuild their lives. The Senior IT Infrastructure Engineer supports a distributed environment by maintaining and optimizing the organization’s network, server, cloud, and cybersecurity systems, while ensuring high system availability and providing onsite support.
Health CareMental HealthNon ProfitSocial Impact
Responsibilities
Build, support, and maintain network, server, cloud, and security infrastructure across program locations
Monitor system performance, troubleshoot complex infrastructure issues, and ensure high availability
Deploy, configure, and manage firewalls, VPNs, wireless networks, intrusion detection systems, and other cybersecurity tools
Install and configure network hardware and services, including routers, switches, load balancers, and SD‑WAN solutions
Support cloud environments (Azure, AWS) and virtualization platforms (VMware)
Maintain accurate system documentation, network diagrams, and configuration records
Respond to IT support tickets and provide advanced escalation support for infrastructure‑related issues
Travel to program sites for onsite setup, maintenance, and technical support
Ensure compliance with HIPAA and organizational security policies
Participate in infrastructure projects, upgrades, and technology evaluations
Collaborate with IT team members and cross‑train staff on network and system technologies
Provide occasional off‑hours support during outages, maintenance windows, or project rollouts
Qualification
Required
Associate degree with at least 4 years of infrastructure engineering experience, or a bachelor's degree in computer science or related field
Hands‑on experience supporting network, server, cloud, and cybersecurity infrastructure in a distributed, multi‑site environment
Proficiency with routers, switches, firewalls, VPN, SD‑WAN, wireless networks, and multi‑vendor environments (Cisco, Meraki, Dell, Fortinet, etc.)
Strong knowledge of Windows Server, VMware, Active Directory, Group Policy, DNS, DHCP, Exchange, SQL, and backup/disaster recovery solutions
Experience with cloud platforms such as Azure and AWS
Ability to lead infrastructure projects, including planning, testing, implementation, and upgrades
Experience evaluating hardware/software solutions and working with vendors
Familiarity with HIPAA‑regulated environments and security best practices
Experience with Cisco VoIP and telecom infrastructure
Strong analytical, troubleshooting, and documentation skills
Ability to cross‑train IT team members and collaborate effectively across departments
Preferred
Experience in the Health and Human Services sector
Benefits
Medical, dental, and vision insurance
25 days of paid time off
Access to a retirement account with an employer to match
Tuition reimbursement
Company
Samaritan Daytop Village, Inc.
For more than 60 years, Samaritan Daytop Village has been improving the quality of life for New Yorkers facing adversity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Camille Plummer
Human Resources Business Partner
Jeff Prevet
Chief Information Officer
Recent News
2025-09-03
EIN Presswire
2025-08-08
Company data provided by crunchbase