PAM Transport · 18 hours ago
Systems Administrator
Tontitown, AR
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
3+ years expPAM Transport is an international company dedicated to providing exceptional service through its skilled workforce. The IT Systems Administrator will support and enhance the corporate network and Webex environment, maintaining end-user systems and network security while ensuring operational support for Cisco Webex solutions.
EmploymentLogisticsTransportationTravel
Responsibilities
Performing tasks involving the support, maintenance, inventory, and use of PCs and peripherals
Installing, configuring, and supporting both core and non-core software applications
Assisting in the development and maintenance of the network infrastructure
Testing and evaluating systems to eliminate problems and make improvements
Implementing and using tools in support of network security
Assisting with disaster recovery strategies and solutions
Rotating on-call schedule to provide support outside regular business hours
Provide operational support for Cisco Webex Calling and Webex Contact Center in a hosted/cloud environment
Configure call flows, IVRs, auto attendants, and call queues
Support integration efforts with Microsoft 365 and CRM platforms
Qualification
Required
Bachelor's degree in information technology or related field (or equivalent experience)
Minimum of 3 years of experience in a corporate network environment with 1-2 years of experience supporting Cisco Webex in a hosted/cloud environment
Extensive knowledge in supporting an Active Directory environment
Experience supporting Office365
Basic understanding of call center operations and Webex Control Hub
Advanced knowledge of PC hardware, peripherals, and core software
A strong working knowledge of Windows operating systems at the server and desktop level
Advanced knowledge of network operating systems, protocols, and administration
Ability, aptitude, and desire to be part of service-oriented team
Must be comfortable operating in a collaborative, shared leadership environment
Creativity and the ability to grasp new technologies quickly are essential
Must have strong inter-personal skills and the ability to train and share knowledge
Preferred
Experience supporting IBM AS400 clients in a networked environment
Working knowledge of VMWare and virtualization
SAN Storage and administration
Experience integrating Webex CRM platforms
Knowledge of API based automation and workflow orchestration tools
Familiarity with SSO, Active Directory, and identity management in cloud environments
Exposure to AI powered call analytics, chatbots, or virtual agents is a plus
Exposure or experience with Cisco Routing and Switching products
Benefits
Medical, Dental, and Vision Insurance
401K
PTO
Other Voluntary Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
PAM Transport
Pam Transport delivers quality services in the field of travel with a focus on logistics, recruiting, and sale of equipment.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1986-09-12IPO
Leadership Team
P
Paul Maestri
Founder
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