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Busch Vacuum Solutions · 5 hours ago

Field Service Engineer

Idaho, United States

Full-time

Onsite

Senior Level

5+ years exp

Busch Vacuum Solutions is a leader in the vacuum industry, committed to innovation and sustainability. The Field Service Engineer is responsible for troubleshooting, repairing, and performing preventive maintenance on CMS equipment at customer sites, ensuring optimal performance and customer satisfaction.

IndustrialMachinery ManufacturingProduct Design

Responsibilities

Uses a wide range of hand and power tools, measuring devices, and meters, to install, test, troubleshoot, and repair CMS equipment

Responsible for performing basic on-site PMs and responding to alarms, as needed

Qualifying and verifying the equipment is back in the same or better condition as before maintenance

Exercise and utilize 5S principles

Follow standard operating procedures and accurately fill out required check sheets

Prepare reports on customer support issues and escalate to local FAE or Product Engineering/Applications team

Provide daily passdown information and updates to customers as necessary

Successfully complete proactive daily walkthrough inspections

Ability to multi-task and prioritize workload with input from FAE and customer

Work safely and always be willing to stop and ask, as needed

Ability to work and be successful in stressful working conditions

Develop and discuss with customer a POA (Plan of Action) for each repair or PM

Responsible for installation, upgrade, troubleshooting and repair of all models of complex contamination management systems at the customer site

Qualification

Vacuum technologyMechanical troubleshootingElectrical troubleshootingAirborne Molecular ContaminationHand tools usageProgramming knowledgeComputer networkingBasic Math skillsCustomer-centric mindsetProblem-solving skillsOrganizational skillsCommunication skillsTeamwork