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The Doctors Company · 9 hours ago

Underwriting Analyst

Jacksonville, FL

Full-time

Hybrid

New Grad, Entry Level

$48K/yr - $61K/yr

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer, committed to advancing, protecting, and rewarding the practice of good medicine. They are seeking an Underwriting Analyst to assist underwriters in day-to-day operations, including risk analysis and servicing individual accounts.

Insurance

Comp. & Benefits

Responsibilities

Provides support to underwriters on their assigned book of business

Works at the direction of an underwriting manager or underwriter to track or monitor policies

Manages and prioritizes daily tasks and assignments to meet deadlines, agent/broker requests, UW directives and customer service standards

Conducts policy research under the direction of an underwriter

Prepares both routine and specialized correspondence or data entry as instructed by an underwriter or manager

Maintains appropriate file documentation and organization in accordance with guidelines

Brings process improvement suggestions to management

Develops and maintains positive working relationship with agents/brokers, co-workers and members

Responds to agents/brokers and members within company service standards

Prioritizes tasks to meet renewal deadlines, customer service standards and miscellaneous project due dates

Adheres to established underwriting guidelines authority and filed rules and rates as approved by the various state insurance departments

Evaluates new business submissions, renewals and policy change requests for their book of business resulting in underwriting decisions within their authority or recommendations for decisions exceeding their authority

Maintains policy documentation in appropriate systems in accordance with storage guidelines

Understands and complies with state statutory requirements including policy language changes, notice requirements, Patient Compensation Fund (PCF) rules and unique requirements

Works on various projects and assignments made by the Underwriting Manager

Participates actively and provides updates to leadership on assigned projects within given deadlines

Qualification

Medical malpractice coverageData entryCustomer serviceMicrosoft WordMicrosoft ExcelTeam orientationCommunication skillsDetail-oriented

Required

High school graduate or equivalent combination of education and experience required

Excellent oral and written communication skills

Ability to prioritize incoming requests while maintaining daily work assignments

Strong customer service and team orientation and the ability to work with diverse personalities

Ability to accurately enter data from insurance applications, underwriting correspondence or instructions and credentialing requests into developed processing systems such as Nova, Duck Creek and on-line rating tools or spreadsheets

Ability to handle incoming calls within a call center platform; identify and address caller's needs by clarifying information, researching issues and providing solutions and/or alternatives

Ability to follow directions and department procedures with a high degree of detail. For account referral purposes, must know the names and titles of key management personnel and have a working knowledge of department structure and reporting relationships