Field Service Engineer jobs in United States
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Leidos · 15 hours ago

Field Service Engineer

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. The Field Service Engineer role involves performing a wide variety of technical support activities including installing, troubleshooting, maintaining, and servicing complex x-ray and CT based security systems at customer sites, while ensuring customer satisfaction and compliance with safety protocols.

ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware
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H1B Sponsor Likelynote

Responsibilities

Installing, calibrating, maintaining, testing, troubleshooting, and repairing of x-ray and CT based security systems of a highly complex nature
Coordinates the planning and delivery of preventative maintenance (PM) services on various types of security search equipment to regional customers
Ensures response times and resolve for corrective maintenance (CMs) are achieved within outlined process KPIs and customer SLAs
Ensures accurate creation, processing, completion of work orders against the correct timestamps within our Salesforce Lightening system
Records clear, concise information that provides critical business intelligence, contractual performance, and compliance reporting
Ensuring maintenance reports submitted and information relayed directly to the customer is always professional and commercially sensitive
Excellent customer interface, presentation and communication skills, both verbal and written are required
The successful candidate will demonstrate a desire to always produce a high standard of work and become a member of a small but successful team
Continually build relationships with internal stakeholders to achieve the successful completion of projects
Always follow and promote Group and Company policies and procedures
Ensure all Company equipment and personal PPE properly used
Regular handling of tools, test equipment, spare parts, and system components. Requirement to lift, manoeuvre, or position items weighing up to 16kg unaided, and occasionally heavier items using approved lifting aids
Apply high levels of personal responsibility, situational awareness, and adherence to Company safety protocols when lone working, including check-in procedures and use of communication devices
Fully Understand and always adhere to the Company’s Equality Policy
All employees must the Leidos brand with pride conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times

Qualification

X-rayCT systemsTechnical troubleshootingNetwork & PLC diagnosticsComplex digital circuitryMechanical systems knowledgeMicrosoft 365Customer communicationHealth & safety adherenceTeam playerTime management

Required

Excellent customer interface, presentation and communication skills, both verbal and written are required
Knowledge of complex digital and analog circuitry is required, Linux a plus
Team player with ability to prioritize and work under pressure in a fast-paced environment with minimal oversight. Ability to perform multiple activities simultaneously and independently
Microsoft 365
Demonstrate advanced proficiency in IT systems, Network & PLC diagnostics, and specialised software platforms used in aviation security systems. The role requires hands-on experience in performing software maintenance, diagnostics, and executing secure in-field software upgrades to ensure continuous compliance with aviation safety standards and optimal system performance
UK driving licence required
5-year checkable UK work history required to obtain relevant airside passes
Ability to work in challenging operational environments, including airports and other secure facilities
Ability to lift & manually handle tools, test equipment, spare parts, and system components up to 16kg unaided, and occasionally heavier items using approved lifting aids
Role involves travelling significant distances on foot between terminals, equipment locations, and secure zones. This can include extended periods of walking, standing, and navigating large sites while carrying tools or diagnostic equipment
Engineers may frequently work alone, either on customer sites, within restricted areas, or during out-of-hours maintenance windows
Tasks may require accessing confined spaces, raised platforms, service pits, or equipment rooms. Engineers must maintain physical agility and be comfortable working in varied and sometimes restrictive environments
Activities such as kneeling, standing, bending, reaching, and performing fine-motor technical adjustments may be required for extended periods

Preferred

Knowledge of complex mechanical systems, familiarity with test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred
Solid experience of working successfully within a field service environment within a directly applicable industry
Strong technical knowledge of x-ray, CT technologies, and company's products and equipment
Wide ranging technical background
Previous experience in all or some of the following areas: Automation, Automotive manufacturing, Aerospace manufacturing, Mechanical/material handling, Conveyor systems, Pneumatics, Hydraulics, Robotics, Control systems, Electrical power systems
NVQ Level 3, HNC, HND in Electronics, Elec/Mechanical Engineering or equivalent highly desirable
Engineering graduate / or military training in electronics engineering technology or equivalent, would be highly desirable
Must be available to travel throughout the UK on short notice, work non-standard hours, travel on weekends & public holidays, and assist other field sites as required. Flexibility to participate in ‘out of hours rotas,' as required and occasional overnight stays

Benefits

Health and Wellness programs
Income Protection
Paid Leave
Retirement

Company

Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.

H1B Sponsorship

Leidos has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
2024 (58)
2023 (77)
2022 (65)
2021 (56)
2020 (89)

Funding

Current Stage
Public Company
Total Funding
unknown
2025-02-20Post Ipo Debt
2013-09-17IPO

Leadership Team

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James Carlini
Chief Technology Officer
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Theodore Tanner
Chief Technology Officer
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Company data provided by crunchbase