Wismettac Asian Foods, Inc. · 11 hours ago
Office Associate
Phoenix, AZ
Full-time
Onsite
New Grad, Entry LevelWismettac Asian Foods, Inc. is seeking an Office Associate to contribute to the efficient operation of their branch office. The role involves providing administrative support, ensuring excellent customer service, processing orders, and maintaining office records.
Food and Beverage
No H1B
Responsibilities
Ensure that each employee, customer, clients, and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting everyone by maintaining outstanding product knowledge and all other components of customer service related to the office operation
Process Sales Orders and/or Purchase Orders using Oracle
Review sales or purchase orders and ensure that orders are processed through the order processing system without issues
Use the customer inquiry function for accounts receivable (A/R) questions and reply to customers or sales reps
Process checks and cash received from customers
Prepare payment orders for invoices from vendors and suppliers
Check inventory to determine the availability of requested merchandise
File documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers’ request
Supports office staff, sales, and warehouse and acts as an assistant on various tasks
Organize delivery and receiving related documents and maintain logs
Have effective communication with sales associates, warehouse, and office personnel
Receive calls, takes and relay messages, and respond to requests for information: Provide information to direct the caller to the appropriate individual
Provide excellent service to customers and suppliers by communicating to expedite the resolution of problems/complaints with Corporate Finance whenever necessary
Assist with the quarterly physical inventory (PI) which may be conducted during weekends
Understand PI processes and be able to enter data without errors
Understand and follow company SOPs and know how to find necessary SOPs when needed
Reception duties include greeting and announcing visitors, accepting deliveries, etc
Perform other related duties as required
Qualification
Required
Must be authorized to work in the United States on a full-time basis for any employer
Pre-employment Drug testing is required
Ability to provide outstanding customer service
Ability to process Sales Orders and/or Purchase Orders using Oracle
Ability to review sales or purchase orders and ensure that orders are processed through the order processing system without issues
Ability to use the customer inquiry function for accounts receivable (A/R) questions and reply to customers or sales reps
Ability to process checks and cash received from customers
Ability to prepare payment orders for invoices from vendors and suppliers
Ability to check inventory to determine the availability of requested merchandise
Ability to file documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers' request
Ability to support office staff, sales, and warehouse and act as an assistant on various tasks
Ability to organize delivery and receiving related documents and maintain logs
Effective communication with sales associates, warehouse, and office personnel
Ability to receive calls, take and relay messages, and respond to requests for information
Ability to provide information to direct the caller to the appropriate individual
Ability to assist with the quarterly physical inventory (PI) which may be conducted during weekends
Understanding of PI processes and ability to enter data without errors
Understanding and following company SOPs and knowing how to find necessary SOPs when needed
Reception duties including greeting and announcing visitors, accepting deliveries, etc
Ability to perform other related duties as required
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life & accident insurance
Pet Insurance
401(k) with company matching
19 days of paid time off
Wellness program and EAP assistance
And much more!
Company
Wismettac Asian Foods, Inc.
Wismettac Asian Foods is a wholesale company that provides Asian food products.
Founded in 1912
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brooke Sadler
Regional HR Business Partner - Benefits Manager
Jinna Baik, SPHR
Human Resources Business Partner
Company data provided by crunchbase