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Montgomery County Government · 1 day ago

Government Assistance Eligibility Specialist III, Grade 22

Derwood, MD

Full-time

Onsite

Entry, Mid Level

$74K/yr - $107K/yr

2+ years exp

Montgomery County Government is seeking a Government Assistance Eligibility Specialist III to join their Department of Health and Human Services. This role involves providing leadership and guidance to staff in determining eligibility for various assistance programs, facilitating customer access to information, and ensuring efficient workflow within the office.

GovernmentNon Profit

Responsibilities

Provide leadership and guidance to GAES I & II staff in determining eligibility for all assistance programs administered by the Family Investment Administration of the Maryland Department of Human Services

Offer instruction on case management, productivity, and case processing

Assist in facilitating customers’ efforts to access information and partner with public and private service providers to ensure comprehensive support

Conduct pre and post-case reviews to assess accuracy, timeliness, and common errors

Provide direction, assign work to staff, and ensure efficient workflow

Provide refresher training as needed and resolve complex case issues

Qualification

Eligibility determinationMaryland Medicaid experienceAutomated systems proficiencyFederalState lawsCase managementTraining experienceLeadership skills

Required

Graduation from an accredited college or university with a bachelor's degree

Two (2) years of experience as a journey level specialist determining eligibility for government assistance programs (Family Investment, Maryland Medicaid, or medical assistance programs)

An equivalent combination of education and experience may be substituted

Preferred

Minimum of 3 years' experience determining eligibility for Maryland Medicaid and Family Investment program

Professional experience using state or agency automated systems and databases such as MD THINK, Maryland Health Connection, MMIS, or equivalent to determine benefit eligibility

Professional experience utilizing Federal and State laws and regulations relating to eligibility to process benefits applications for multiple financial and/or medical assistance programs (SNAP, TDAP, TCA, PAA, MA (MAGI and non-MAGI)