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MedPro Group · 15 hours ago

Senior Atlassian Administrator

United States

Full-time

Remote

Senior Level, Lead/Staff

$100K/yr - $140K/yr

10+ years exp

MedPro Group is an industry-leading Berkshire Hathaway insurance company dedicated to protecting those who serve and care for others. The Senior Atlassian Administrator will create and manage user accounts, design custom workflows, and provide technical assistance for Atlassian products while collaborating with stakeholders to implement solutions that meet business needs.

Health CareHealth InsuranceInsurance

H1B Sponsor Likely

Responsibilities

Create and manage user accounts, groups, and permissions across Atlassian products

Design and implement custom workflows, schemes, fields, and screens to align with business needs

Configure and manage integrations between Atlassian tools and other systems

Install, upgrade, and maintain Atlassian applications and plugins

Troubleshoot user issues related to Atlassian products

Provide technical assistance and answer user queries regarding features and functionalities

Investigate and resolve system performance issues

Develop and deliver training sessions on Atlassian tools for new users and existing teams

Create user documentation and guides to support knowledge sharing

Work with stakeholders across departments to understand their needs and implement customized solutions within Atlassian tools

Gather requirements for new features and functionalities, proposing improvements and enhancements

Monitor system performance, identify potential bottlenecks, and optimize Atlassian applications

Analyze usage data to identify areas for improvement and suggest process adjustments

Qualification

Atlassian products expertiseTechnical troubleshootingWorkflow designUser account managementAnalytical skillsCommunication skillsCollaboration skills

Required

10+ years' experience with Atlassian

In-depth knowledge of Atlassian products (Jira, Confluence, Bitbucket, etc.), including administration features, workflows, custom fields, and integrations

Ability to diagnose and resolve complex technical issues related to Atlassian tools

Excellent communication skills to effectively interact with users, stakeholders, and technical teams

Ability to work collaboratively with cross-functional teams to gather requirements and implement solutions

Capacity to analyze data and identify areas for optimization within the Atlassian platform

Benefits

Medical, vision and dental insurance options

Life and accident insurance

401(k)

Short-term and long-term disability insurance

Company

MedPro Group

Glassdoor3.8

MedPro Group is the national leader in customized insurance, claims, patient safety, and risk solutions for physicians, surgeons. It is a sub-organization of Berkshire Hathaway.

Founded in 1899

Fort Wayne, Indiana, USA

501-1000 employees

https://www.medpro.com/

H1B Sponsorship

MedPro Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)