Confidential Careers · 1 week ago
Event Coordinator & Sales
NJ
Full-time
Onsite
Mid Level
$60K/yr - $60K/yr
3+ years expConfidential company is seeking a Catering Event Coordinator to serve as the primary point of contact between clients and the restaurant management team. The role is responsible for ensuring seamless event execution and delivering excellent customer service throughout the event process.
Human ResourcesRecruiting
Responsibilities
Ensure that events as well as the event documentation progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
Ensuring that all contractual obligations are met
Ensuring the event venue is ready on time
Issue weekly Banquet Event Orders (BEO) to the on-site Operations Team paying attention to detail, ensuring the information accurately reflects what has been requested by the client
Monitoring and coordinating the timeline of an event
Supervising and coordinating the activities of the catering personnel as well as subcontractors
Providing guidance and information pertaining to the event clients
Creating and revising plans and layouts for different events
Conduct site visits, including walk-in appointments in a professional manner, demonstrating full knowledge of property, products and services with the ability to tailor benefits to meet client needs
Act as liaison between the property and customers throughout the event process (pre-event, event, post-event), satisfying needs, meeting space setups etc
Check all event spaces before client arrival to ensure satisfaction; assist with set up as needed
Greet the client at check in and be the point of contact throughout their stay, handling questions and concerns in a professional manner
Identify operational challenges associated with his/her group and determine how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
Solicit feedback from the property departments to identify areas for improvement to enhance future client event experiences
Work to develop new or existing policies and procedures as determined by need in order to enhance the productivity of the event process
Adhere to all standards, policies, and procedures
Attend and participate in staff meetings as required
Perform other duties, responsibilities, and special projects as assigned
Qualification
Required
3+ years of experience in event management or related professional area, catering experience preferred
A high school diploma or equivalent
Proficient computer skills and knowledge
Ability to work a flexible schedule including nights, weekends and holidays
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Outstanding interpersonal skills and attention to detail
Ability to handle confidential and sensitive information
Ability to handle multiple guests and operational demands with a high degree of professionalism, operating often with time sensitive deadline
Preferred
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, preferred
Proficient in TripleSeat is preferred
Benefits
Flexible schedule
Health insurance
Paid time off
Company
Confidential Careers
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2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase