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Reddy Ice · 2 days ago

Refrigeration Service Technician I (Must have EPA Certification)

Lewisville, TX

Full-time

Onsite

Entry, Mid Level

$20/hr - $25/hr

2+ years exp

Reddy Ice is a company focused on maintaining high standards in customer service and operational efficiency. They are seeking a Refrigeration Service Technician I to ensure the proper functioning of in-store baggers, conduct service calls, and perform preventive maintenance while promoting a customer-centric culture.

Food ProcessingManufacturingProduct Search

Responsibilities

Ensures ISB machines are operating to capacity and producing to meet customer demand

Conduct service calls to troubleshoot and repair ISB machines including ice makers and baggers

Completes installations, replacements, and removals of ISB at customer locations

Performs preventive maintenance SOP on ISB including de-scaling and sanitizing of ice makers, inspection and replacement of worn bagger components, and maintaining overall cleanliness

Basic understanding and application of blueprints, schematics, and technical documentation for the proper maintenance of production equipment

Works at customer locations, Reddy Ice plants & DC’s, and within refurbishment centers

Regularly attends company sponsored technician trainings as required. Demonstrates the desire and ability to learn additional trade skills as directed by company

Ensures that vehicle, tools, and equipment are in good working order. Maintains spare parts inventory on vehicle and communicates need for additional supplies

Communicates effectively with store level personnel to maximize ISB production and effectively plan for periods of peak demand. Drives a Customer Centric Culture by engaging in respectful, consistent communication with our customers while striving to promote outstanding customer service

Communicates opportunities for SOP improvement to the Field Equipment Service Manager. Contributes to peer discussions regarding equipment maintenance and cleanliness best practices via video conference, conference calls, and through other technology

Displays a professional and courteous attitude to co-workers, managers, and the general public at all times. This includes, operating company vehicle safely and in accordance with all applicable laws of the road, reporting to the assigned job site in uniform and ready to begin work at the designated start time, immediately reporting any accidents/injuries, and strict adherence to safety requirements and procedures as outlined in the Policies, Programs & Procedures Manual

Able to work in a team environment and assist co-workers or managers with other duties as required

Make and assume other duties and responsibilities required or assigned by management

Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards

Maintain high safety standards. Safety is personal for us all

Qualification

EPA CertificationRefrigeration RepairElectrical KnowledgeMechanical KnowledgeLow Voltage ControlsProgrammable Logic ControllersCustomer ServiceSafety AwarenessBasic Computer SkillsTeam Collaboration

Required

Must have EPA Certification

Minimum 2+ years repair/service experience in electrical, mechanical, refrigeration, or plumbing role required

Working knowledge of low voltage controls and/or programmable logic controllers

Must have valid driver's license (operator's/Class C) and an acceptable MVR – will be required to use company vehicle at times

Maintain internal company testing requirements above 80% for all company Tech 1 level training courses

High School diploma, Journeyman Certification/License in Electrical, Plumbing, Mechanical Disciplines, or equivalent experience required

Basic computer and handheld skills needed and ability to follow reporting SOPs via handheld

Benefits

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Company

Reddy Ice

Reddy Ice is North America’s leading manufacturer and distributor of packaged ice products, serving customers coast to coast with reliability, quality, and innovation.

Founded in 1988

Dallas, Texas, USA

1001-5000 employees