Waste Connections · 11 hours ago
Customer Service Representative (Fife, WA)
Fife, WA
Full-time
Onsite
Entry Level
$19/hr - $22.50/hr
2+ years expWaste Connections, through its subsidiary Murrey’s Disposal, is seeking a dependable Customer Service Representative in Fife, WA. The role involves supporting customers by managing service requests, resolving issues, and maintaining accurate customer information in a fast-paced office environment.
Environmental ConsultingEnvironmental EngineeringRecycling
Responsibilities
Support customers by phone and in person to set up, modify, or discontinue service
Navigate multiple systems to enter and update customer information accurately
Resolve issues by collaborating with internal departments (service, dispatch, billing)
Process account actions: contracts, charges, deposits, address changes, discontinuance orders
Promote goodwill through professional, respectful communication that builds long‑term relationships
Meet productivity and quality goals in a structured, high‑call‑volume setting
Educate customers on available or additional services when appropriate
Cover reception or front desk as needed to support the team
Qualification
Required
High school diploma or equivalent preferred
Two (2) years of customer service experience or transferable experience from a customer‑facing role
Comfortable with MS Word, Excel, email, and navigating internal systems
Strong typing (including 10‑key), organization, and documentation skills
Clear communication, problem‑solving, and team collaboration abilities
Benefits
Medical, dental, and vision insurance
Flexible spending account
Long-term and short-term disability insurance
Life insurance
401 (k) retirement plan
Company
Waste Connections
Waste Connections is an integrated solid waste services company that provides solid waste collection.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.71B2025-05-28Post Ipo Debt· $500M
2024-06-11Post Ipo Debt· $363.5M
2024-02-15Post Ipo Debt· $750M
Leadership Team
M
Mary Whitney
EVP - CFO
C
Colin Wittke
Vice President – Sales
Recent News
2025-10-21
2025-10-21
2025-09-24
Company data provided by crunchbase