Mercy Health · 2 weeks ago
Patient Accounting Representative St. Joseph
Warren, OH
Full-time
Onsite
New Grad, Entry LevelMercy Health is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all individuals. The Patient Accounting Representative serves as the first line of quality service to patients, ensuring safety and identity protection while handling patient registration and insurance verification.
Health CareNon Profit
Responsibilities
Provides excellent customer service and communications skills with patients, medical staff, and the general public
Must possess the ability to troubleshoot and resolve problems promptly
Performs registration and basic insurance verification, ensuring accurate patient identity for billing
Maintains the confidentiality of all patients’ records and accounts
Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
Ability to answer the telephone using an established greeting and assists callers in a friendly and helpful manner
Other duties as assigned
Qualification
Required
Provides excellent customer service and communications skills with patients, medical staff, and the general public
Must possess the ability to troubleshoot and resolve problems promptly
Performs registration and basic insurance verification, ensuring accurate patient identity for billing
Maintains the confidentiality of all patients' records and accounts
Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
Ability to answer the telephone using an established greeting and assists callers in a friendly and helpful manner
Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Preferred
High School Degree or GED preferred
Associate Degree preferred but not required
Prior experience in patient registration/healthcare preferred but not required
Knowledge of medical terminology is preferred but not required
Benefits
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Company
Mercy Health
Mercy Health is a mission-driven, integrated healthcare organization.
Founded in 1985
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Appalachian Regional Commission
2024-09-18Grant· $0.05M
Leadership Team
Kenneth James
Market Chief Operating Officer, Cincinnati
Staci Lucius
President, Mercy Health Physicians
Recent News
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