Collective Health · 12 hours ago
Team Lead, Member Claims
Plano, TX
Full-time
Hybrid
Mid, Senior Level
$55K/yr - $69K/yr
2+ years expCollective Health is transforming how employers and their people engage with their health benefits through technology and service. The Team Lead for Member Claims will manage a team of associates, ensuring high accuracy in claims processing while contributing to company goals and team culture.
Health CareHealth InsuranceInsurTech
Responsibilities
Manage a team of 10+ Member Claims Associates
Coach associates in mastery of their core job responsibilities through consistent quality evaluations and coaching sessions
Lead team meetings and keep the team aligned on key priorities
Spend a portion of your time learning and performing the core job (processing claims, researching member inquiries, handling complex escalations from your team, etc.) in your first few weeks and months on the team and work towards becoming a SME
Work cross-departmentally on projects that impact the broader organization
Continue to roll up your sleeves and stay close to your team’s core work, ensuring you stay current to our evolving processes over time
Qualification
Required
You are excited about simplifying healthcare, learning new things, and solving hard problems
You are comfortable leading a back office, quantitative team and excited to learn the core job yourself
You are passionate about creating and motivating a high performance team
You have experience scaling a team and leading a team through change
You are excited to help young professionals develop in their career
Preferred
You have 2+ years of direct, supervisory people management experience in an operations organization
Bachelor's degree and/or equivalent years of management experience
Benefits
20,000 stock options
Health insurance
401k
Paid time off
Company
Collective Health
Collective Health is a modern TPA integrating plan admin, navigation and advocacy to deliver a better health benefits experience for all.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$725MKey Investors
Health Care Service CorporationSoftBank Vision FundNew Enterprise Associates
2021-05-04Series F· $280M
2019-06-17Series E· $210M
2018-02-28Series D· $110M
Leadership Team
Ali Diab
CEO & Co-Founder
Scott Murray
Chief Operating Officer
Recent News
Company data provided by crunchbase