Riverside Healthcare ยท 2 days ago
RECEPTIONIST
Riverside Healthcare is dedicated to providing quality care and services to its patients. The Receptionist serves as the first point of contact, responsible for managing front desk operations, greeting visitors, answering phones, and performing administrative tasks in a healthcare setting.
Health CareHospitalHospitality
Responsibilities
Greeting and Directing Visitors: Welcome patients, visitors, and staff, providing them with accurate information and directing them to the appropriate departments
Phone Management: Answer incoming calls, route calls to the appropriate personnel, and manage messages in a timely and professional manner
Communicate any housekeeping or maintenance concerns with appropriate personnel via walkie-talkie
Appointment Scheduling: Assist with confirming appointments in coordination with Care-A-Van schedule(r) and drivers
Administrative Support: Perform clerical duties, including filing, photocopying, scanning, and managing office supplies including supply ordering
Resident/Visitor Assistance: Provide basic information to patients and visitors regarding facility services, policies, and procedures
Financial Support: Support the Business Office Manager by collecting payments from resident(s), families, etc., and ensuring deposits are completed accurately
Confidentiality Compliance: Adhere to all applicable federal, state, and local regulations, including those related to infection control, safety, abuse, neglect, and resident privacy (HIPAA)
Regularly complete all assigned training modules and courses within the Learning Management System (LMS) to stay up to date on required skills, policies, and industry standards
Assisting with Special Projects: Support various administrative projects as assigned by the management team
Maintaining Reception Area: Ensure the reception area is clean, organized, and stocked with necessary supplies, brochures, and forms. This includes the surrounding coffee bar and lounge area
Event Coordination: Assist in organizing meetings, conferences, or special events held within the facility
Qualification
Required
High school diploma or equivalent required
Preferred
Minimum of 1-2 years of experience in a receptionist or customer service role, preferably in a healthcare setting
Some college coursework in office administration or a related field is preferred
Certification in medical office administration or similar is a plus
Benefits
Paid Leave Hours accrued as you work
Company
Riverside Healthcare
Riverside Healthcare is a fully integrated healthcare system serving the needs of patients throughout the counties of Kankakee.
H1B Sponsorship
Riverside Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (5)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase