Vanguard Logistics Services · 5 days ago
Export Customer Service
West Chicago, IL
Full-time
Onsite
New Grad, Entry LevelVanguard Logistics Services is a global leader in neutral freight consolidation, and they are seeking an Export Customer Service Representative. The role involves managing export bookings, ensuring accurate documentation, assisting customers with queries, tracking shipments, and coordinating with internal departments to ensure service commitments are met.
Logistics
Hiring Manager
Dawn Versetto
Responsibilities
Managing export bookings and ensuring accurate documentation to facilitate the shipment process
Assisting customers with their queries
Tracking shipments and monitoring cargo movements
Coordinating with various internal departments to meet service commitments
Resolving issues effectively while ensuring high customer satisfaction and compliance with export regulations
Qualification
Required
Experience with export logistics, freight forwarding, or international shipping operations
Proficient in customer service and communication skills, both written and verbal
Strong organizational and multitasking abilities with a focus on meeting deadlines
Knowledge of documentation requirements and compliance regulations for international trade
Proficiency in business software applications and relevant tools for logistics and tracking
Problem-solving skills and adaptability in a fast-paced, dynamic environment
Preferred
Bachelor's degree in Business, Logistics, or related fields is preferred
Familiarity with freight consolidation or LCL services will be advantageous
Company
Vanguard Logistics Services
Vanguard Logistics Services is the neutral freight consolidation service.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2012-01-01Acquired
Leadership Team
Rima Hochman
CFO, US
Thurso Barendse
Global Chief Financial Officer
Recent News
2022-04-14
Company data provided by crunchbase