Octagon · 4 hours ago
Sr. Hospitality Manager (Technology Client)
United States of America
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $75K/yr
6+ years expOctagon is a global sports, entertainment, and experiential marketing agency, seeking a Senior Hospitality Manager to lead premium hospitality programs for brand partners at major sports events, particularly in golf. The role involves strategic planning, client management, and on-site execution of hospitality experiences, requiring a strong background in luxury hospitality and event operations.
AdvertisingBrand Marketing
Responsibilities
Responsible for planning and executing hospitality-focused programs for our brand partners at experiential events in sports and entertainment
Strategic and operational planning of C-suite level hospitality programs offering unique content, experience, and best-in-class delivery
Senior client stakeholder and rights holder management and coordination
Logistical planning of detailed hospitality packages, including (but not limited to) tickets, décor, talent appearances, accommodation, transportation, food and beverage, production elements and cultural experiences
Event development including (but not limited to) scheduling, logistics, health and safety, insurance, creative production, and briefing documentation providing in-depth brand relevant content and insight
Guest Management through online GMS/CRM tools and databases including invitation development, direct guest communications, travel booking, and live tracking
Research, procure, and contract relevant third-party suppliers and vendors
Financial account management including the creation of budgets, tracking, and reconciliation
Development and delivery of pre- and post-event reporting
On-site management and hosting of C-suite level guests
Management of direct reports (as assigned)
Leadership of client relationships, day-to-day account management, project management, internal team coordination
Proactive thinking to foresee challenges and propose solutions before they arise
Financial management of invoices, vendor payments, budget tracking documents, and reporting and reconciliation on overall project finances
Coordination with other global Octagon account teams to ensure efficiencies and best practices across regions
Management of junior account staff, overseeing specific project workstream deliverables
Qualification
Required
6-8 years of experience in related events field; past hospitality experience preferred
A self-starter who can balance multiple projects on tight deadlines simultaneously
A sense of humor and the ability to tell a good story; we like to laugh
Excellent interpersonal skills, both written and oral
Always one or 10 steps ahead; always thinking forward and figuring out answers and solutions before they become questions or challenges
A go-getter who demonstrates initiative and embraces new challenges (there will be plenty of last-minute client requests)
Ability to lead projects and collaborate with cross-functional teams
A master of the Microsoft Office suite; particularly Excel, PowerPoint, Word
Proficiency with CRM systems for registration and guest communications
Flexibility and willingness to travel domestically, and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)
You can lift to 50 lbs. and stand for up to or more than eight hours at a time
Preferred
A passion for sports, travel, entertainment, music and/or celebrity & lifestyle culture will make you a good Octagon fit
Though not a requirement, a second language is a plus
Company
Octagon
Octagon is the world's leading sports and entertainment management and marketing company. It is a sub-organization of Interpublic Group.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Haddad
Head of Commercial Strategy
Lizi Hamer
Global Executive Creative Director
Recent News
Sports Business Journal
2025-10-11
Sports Business Journal
2025-10-09
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