Customer Service Representative - ALP Utilities jobs in United States
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NEOGOV · 15 hours ago

Customer Service Representative - ALP Utilities

positionALP Utilities
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$25.71/hr - $32.14/hr

NEOGOV is seeking a Customer Service Representative to provide front-line support to ALP Utilities customers. This role involves assisting with payments, account inquiries, service requests, and billing-related questions while maintaining accurate customer records and ensuring timely processing of transactions.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Provides front-line support to ALP Utilities customers by assisting with payments, account inquiries, service requests, and billing-related questions
Plays a key role in maintaining accurate customer records
Ensuring timely processing of transactions
Delivering professional, courteous service

Qualification

Front-line SupportTransaction ProcessingRecord MaintenanceCustomer ServiceProfessionalismCourteous

Required

Provides front-line support to ALP Utilities customers
Assists with payments, account inquiries, service requests, and billing-related questions
Maintains accurate customer records
Ensures timely processing of transactions
Delivers professional, courteous service

Company

NEOGOV

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Glassdoor3.5
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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

Canada NewsWire
CPP Investments Net Assets Total $777.5 Billion at Second Quarter Fiscal 2026 Français
2025-11-14
Financial Post
CPP fund grew by more than $45 billion in fiscal second quarter on surging equities
2025-11-14
Government Technology US
Gov Tech Biz Quarterly Roundup: Q3 2025 With Jeff Cook
2025-10-31
Company data provided by crunchbase