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Vail Resorts · 11 hours ago

Golf Cart Attendant - Jackson Hole Golf & Tennis Club

Jackson, WY

Full-time

Onsite

New Grad, Entry Level

$20.70/hr - $20.70/hr

Vail Resorts is a company that offers a unique experience in the mountains, focusing on outdoor activities and guest services. The Golf Cart Attendant role involves providing exceptional service to golf members and guests, including greeting, cleaning clubs, and managing golf cart services to ensure a positive experience.

LeisureTravel

Responsibilities

Show up on time and ready to work when scheduled

Meet members/guests at bag drop and say hello to every member/guest arriving on property

Meet members/guests at the conclusion of their round, clean their clubs, thank them for coming

Help all members/guests load and unload golf bags from their cars

Never leave bag stand unattended

Ensure golf club rental sets are complete, clean, ready for guest round, and inventoried at end of round

Responsible for cleaning golf carts. Golf carts are to remain: spotless at all times, coolers are clean and sanitized, sand and seed bottles are filled, towels are clean and folded, tees are stocked, score cards and pencils are stocked

Responsible for collecting, cleaning and stocking golf balls on driving range

You must be committed to superior guest service and quality standards. As a team member of your department, you play a key role in ensuring the team’s success and achievement of meeting and exceeding our guests’ expectations. Our goal is to receive a minimum of 95% on our member survey

All duties relate to greeting golfers, handling golf bags, providing golf cart and range service and attending their clubs at the completion of the round

Communicate with pro-shop as to traffic status to anticipate and prepare for guest needs

Follow all guidelines, policies and procedures as they relate to golf, equipment rental, membership services and guest service programs

Keep all golfer supplies stocked (tees, markers, scorecards, pencils, repair tools)

Keep all exterior clubhouse areas including golf shop/restaurant entrances clean and to maintenance standards. Regularly patrol parking areas, walkways, and staging areas for trash and debris. Check locker rooms and restrooms hourly, clean per standards

Notify Head Pro immediately of any member and guest complaints. If possible, assist them in a prompt and courteous manner

All employees will actively participate in training, observe company policies and procedures, and promote all company values relative to protecting the natural environment

Comply with company uniform and grooming standards

Notify Club Manager immediately of any injuries to co-workers or guests that arise or any incidents relating to harassment of any kind

Cart attendants are not allowed to sit in golf carts unless they are moving them to and from cart storage or performing an assigned task

Assist banquet operations when directed (setting chairs up on driving range, prepare venue space, etc)

Other duties as assigned

Qualification

Customer service experienceCart attendant experiencePeople skillsCommunication skills

Required

Customer service experience

Excellent people skills

Excellent communication skills

Preferred

Cart attendant experience

Excellent people skills

Excellent communication skills

Benefits

Paid SICK time

Paid PTO after 500 hrs.

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Affordable Housing / RV Sites Available (for limited FT roles)

Complimentary and discounted Golf rounds

50% discount on shift meals

40% retail discount plus online ProDeals

FREE Participation in Grand Teton National Park guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living by one of the most picturesque national parks!

Company

Vail Resorts

Glassdoor3.4

Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.

Founded in 1992