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Brown University Health · 21 hours ago

Unit Secretary

Providence, RI

Full-time

Onsite

New Grad, Entry Level

$18.04/hr - $28.46/hr

0+ years exp

Brown University Health is seeking a Unit Secretary to provide clerical and administrative support in a healthcare setting. The role involves coordinating patient activity and information, ensuring effective communication among staff and patients, and maintaining accurate medical records and documentation.

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Responsibilities

Communicates clearly, concisely, and expeditiously with unit, other hospital staff, physicians, patients and visitors

Greets patients and visitors in professional, courteous, and helpful manner

Recognizes consumer dissatisfaction and intervenes to correct, or refer to appropriate person

Identifies and reports unauthorized personnel

Answers the telephone in a timely and courteous manner

Receives, records, and communicates messages accurately

Transfers telephone calls, and pages staff accurately

Answers patients’ call buttons and pages appropriate staff person to respond; does follow-up pages on unanswered pages

Enters and edits all patient information into computer, including height and weight, isolation status, patient type, patient activity, and charge entries

Practices in accordance with all Physician Order Management policies and procedures

Follows all clinical informatics downtime procedures for entering data into patient’s electronic profile

Obtains missing patient data from other units or outside facilities, as needed

Maintains the integrity of the medical record

Completes Medical Record Review Checklist daily and upon checklist

Orders and maintains appropriate forms, dietary supplies, educational materials and office supplies for the unit

Maintains order and cleanliness at desk area

Follows up on status of purchase requisitions

Anticipates storeroom supply needs before evening and night shift

Secretary ensures dietary orders are current every AM between 3a and 4a

Provides management of automatically prepared reports including but not limited to, GENESIS, Glumeter, and rounds reports

Work with nursing staff and case managers to enter discharge disposition and destinations into computer, fax necessary paperwork to external agencies and prepare all necessary paperwork for patients discharged to rehabilitation centers or nursing homes

Assists the nurse manager in monitoring maintenance of staff educational records and compliance with mandatory tests/training/certifications/ and annual health screenings such as PPD and fit testing

Completes weekly staff projections for the nursing unit

Completes unit secretary schedule ensuring even distribution of secretarial resources, as assigned

Participates in unit staff meetings and records minutes

Assists in maintenance of posted communications on unit and with memorandums to staff

Update policy manuals as required

Provides support for the unit in achievement of hospital and unit quality indicators

Assist with distribution and collection of quality audits and complies with unit processes for indicator data collection

Conducts Environment of Care Rounds monthly, reports findings, and follows through with work orders/ phone calls/faxes to appropriate departments for resolution of issues

Resolves those issues that can be taken care of at a unit level

Appropriately enters patient charges to generate appropriate revenue for the unit

Reviews and reconciles these charges daily and reports variances to the manager

General filing, copying, faxing, other clerical and administrative support duties as requested