COGENT Infotech ยท 6 hours ago
Digital Community Engagement Specialist
Cogent Infotech is a consulting and talent solutions company that focuses on creating opportunities and driving innovation. They are seeking a Digital Community Engagement Specialist responsible for managing daily engagement across digital platforms to strengthen audience interaction and community trust.
Responsibilities
Manage day-to-day engagement across HDLE/DLE digital platforms (Facebook, Instagram, X, LinkedIn, YouTube, etc.)
Monitor comments, messages, and public inquiries; respond appropriately and escalate sensitive matters per agency protocols
Foster positive community relationships, trust-building, and transparency through digital channels
Track audience sentiment, engagement trends, and emerging issues
Support recruitment and outreach efforts, particularly targeting Gen Z and younger audiences
Provide engagement insights and feedback to inform content strategy and creation
Assist with analytics related to community growth, reach, sentiment, and engagement quality
Qualification
Required
Experience managing engagement across digital platforms (Facebook, Instagram, X, LinkedIn, YouTube, etc.)
Ability to monitor comments, messages, and public inquiries; respond appropriately and escalate sensitive matters per agency protocols
Skills in fostering positive community relationships, trust-building, and transparency through digital channels
Experience tracking audience sentiment, engagement trends, and emerging issues
Ability to support recruitment and outreach efforts, particularly targeting Gen Z and younger audiences
Skills in providing engagement insights and feedback to inform content strategy and creation
Experience assisting with analytics related to community growth, reach, sentiment, and engagement quality
Company
COGENT Infotech
Cogent Infotech is an IT consulting firm that provides digital business solutions, digital transformation, and research services.
Funding
Current Stage
Late StageRecent News
24-7 Press Release Newswire
2024-12-12
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