Apply on Employer Site

Snapsheet Inc · 5 hours ago

Software Account Manager

United States

Full-time

Remote

Mid Level

$95K/yr - $110K/yr

3+ years exp

Snapsheet is a claims technology company focused on delivering purposeful and precise solutions. They are seeking a Software Account Manager to nurture and grow client relationships with insurance carriers and insurtechs, advocating for Snapsheet's claims software to address client needs effectively.

Auto InsuranceInsuranceInsurTechMobileProperty Insurance

No H1B

Responsibilities

Own and develop trusted relationship with customer by understanding customer priorities and roadmap

Proactively mitigates potential risks internally and externally

Work closely with service colleagues (S&I, training and support) on assigned accounts to develop to ensure client success and satisfaction

Extract, analyze, and assess client business needs and workflows while making consultative recommendations

Act as a conduit between customer and product team to communicate customer feature requests and product gaps

Make recommendations on system configuration to support a client’s business goals and objectives

Identify upsell opportunities and collaborate with the partnership and sales team to drive ancillary revenue

Work across the firm to drive resolution of identified issues and escalate issues where appropriate

Provide internal feedback on existing features and contribute to the design of new features

Articulate client needs objectives and work across the firm to develop and propose solutions

Maintain regular contact with key decision makers and stakeholders to ensure customer’s desired outcomes are well understood, documented and monitored

Qualification

P&C claims processB2B Client ServicesCross-functional collaborationCritical thinkingCommunication

Required

Bachelor's Degree in a relevant field

Strong understanding of P&C claims process

3+ years of relevant experience working for or with claim organizations

B2B Client Services background within P&C industry

P&C claims experience

Ability to work cross functionally and collaborate with others

Critical thinker and self starter

Excellent communication skills

Benefits

Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.

Offer two dental plans and one vision plan to keep you and your family healthy.

Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.

Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.

401(k) with a 4% company match—because your future is worth investing in.

Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Flexible PTO and 7.5 company-observed holidays to recharge on your terms.

In-person connection points throughout the year including our annual Summit and Roadshows.

Snapsheet SWAG and surprise mailers to keep the spirit alive.

Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.

Health and wellness campaigns that evolve with you year over year.

Company

Snapsheet Inc

Glassdoor2.8

At Snapsheet, we take pride in being at the forefront of claims management technology, pioneering the virtual appraisals revolution, and setting new standards in efficiency for auto, property, and commercial lines.

Founded in 2011

Chicago, Illinois, USA

501-1000 employees