Bigeye · 4 hours ago
Staff Site Reliability Engineer
United States
Full-time
Remote
Lead/Staff
$230K/yr - $240K/yr
8+ years expBigeye is a company that builds trusted tools for enterprises to manage their data and AI with confidence. As a Staff Site Reliability Engineer, you will be responsible for ensuring the reliability and operability of core systems, designing infrastructure for hybrid data and AI workloads, and collaborating with various teams to maintain high standards of service reliability.
AnalyticsArtificial Intelligence (AI)Machine LearningSoftware
Responsibilities
Design and evolve a deployment system that orchestrates hybrid application deployments across Bigeye’s AWS infrastructure and customer clouds
Build and maintain CI/CD pipelines so teams can ship changes to production regularly, safely, and with fast feedback loops
Own the infrastructure foundations that let Bigeye scale - capacity planning, environment topology, and cost aware growth
Automate repetitive workflows and build self service tooling so developers can provision, deploy, and debug without blocking on the infra team
Define and track SLIs/SLOs for core services; use error budgets and clear metrics to guide reliability work
Improve on-call quality: actionable alerts, clear runbooks, safe rollback paths, faster MTTR, and fewer noisy pages
Design and implement systems and processes to measure reliability over time, and drive concrete improvements after incidents
Gather, analyze, and visualize metrics, logs, and traces to monitor system performance and uncover hidden failure modes
Participate in system design and capacity planning to make sure new features are reliable, operable, and diagnosable from day one
Work directly with customer teams (data, platform, security) to understand their environments, support hybrid deployments, and enable them to run Bigeye with confidence
Qualification
Required
8–12+ years of total industry experience, with 5–8+ years in SRE/devops/platform/infrastructure
Strong technical leadership and ownership of reliability
Experience with large-scale distributed systems
3+ years of experience as a software developer - you've spent time on 'the other side of the fence' and can read and write production code
Strong programming skills in at least one of Java, Go, or Python
Experience running services in AWS and working with service oriented architectures
Strong Linux and systems fundamentals (processes, networking, containers, monitoring, debugging)
Comfortable with shell scripting for glue and automation; use higher-level languages (Python/Go/Java) for larger systems
Hands-on experience with CI/CD pipelines and build/deploy systems
Solid understanding of observability fundamentals (metrics, logs, traces) and how to use them to debug and improve systems
Experience operating user-facing systems in fast-moving environments, including participating in on-call rotations and incident response
Strong communication and ownership; you can work across teams, explain tradeoffs clearly, and drive projects from problem to stable solution
Proven curiosity about the real customer problem, not just the immediate ticket or symptom
Preferred
Experience leading teams or initiatives, either through people management or senior IC leadership (technical direction, mentoring, cross-team collaboration)
Kubernetes experience
Experience with GCP or Azure in addition to AWS
Deep familiarity with AWS networking - e,g. gateways, route tables, NAT, etc
Experience with hybrid deployments (cloud + customer VPCs / accounts)
Experience with modern observability tools
Familiarity with data platforms (warehouses, ETL/BI, data pipelines)
Benefits
Highly competitive salary and equity opportunity
Medical, Dental and Vision to keep you healthy
Health and Wellness package
401k plan to help you save for the future
Unlimited PTO to have fun
Receive an elite technology package to make work easier
Company
Bigeye
Bigeye provides data observability solutions for monitoring and analyzing data integrity.
11-50 employees
H1B Sponsorship
Bigeye has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$73.5MKey Investors
USAACoatueSequoia Capital
2024-10-09Series Unknown· $5M
2023-12-06Series Unknown· $2.5M
2021-09-16Series B· $45M
Leadership Team
Egor Gryaznov
Co-founder and Field CTO
Kyle Kirwan
Co-founder, Chief Product Officer
Recent News
2025-12-10
2025-10-02
Company data provided by crunchbase