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The Coca-Cola Company · 8 hours ago

Sales Support Project Manager

Atlanta, GA

Full-time

Onsite

Entry, Mid Level

$87K/yr - $103K/yr

2+ years exp

The Coca-Cola Company is a leading global beverage company, and they are seeking a Sales Support Project Manager to drive collaboration and success. This role involves managing project execution for Foodservice & On-Premise initiatives, ensuring customer satisfaction, and implementing process improvements.

Consumer GoodsFast-Moving Consumer GoodsFood and BeverageManufacturing

Comp. & Benefits

No H1B

Responsibilities

Provide guidance to customers, business partners, and company associates to teach, validate, and ensure accuracy of equipment, parts, and processes

Research and resolve customer and partner issues to expedite service, installations, or orders using internal systems and external resources

Communicate project and work status to all relevant stakeholders to keep them informed and engaged

Capture and address customer inquiries and feedback using advanced database tools and established best practices to enhance service performance and provide actionable insights for internal and external reporting

Select and analyze data, creating queries to enhance supplier, client, and customer reporting capabilities

Manage and monitor installation scheduling, equipment replacements, and asset removals through Project Coordinators using Coca-Cola systems, supplier networks, and agent contacts to meet customer expectations

Act as the liaison between field teams and The Coca-Cola Company to determine optimal resource allocation and ensure customer satisfaction during conversion processes

Prepare Q&A documents, talking points, and position statements to ensure consistent, accurate communication using company-approved language

Qualification

Technical software applicationsProject managementCustomer care systemsData analysisCommunication skillsProblem-solvingAttention to detailOrganizational skillsLeadership skillsCollaboration skills