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City and County of Denver · 11 hours ago

Ramp Tower Controller - Denver International Airport

Denver, CO

Full-time

Onsite

Mid Level

$38/hr - $44/hr

4+ years exp

City and County of Denver is seeking a Ramp Tower Controller for Denver International Airport, which is one of the busiest airports in the world. The role involves managing day-to-day operations in the Ramp Control Tower, controlling aircraft movements, and coordinating various operational activities to ensure safety and efficiency.

GovernmentHealth CareNon ProfitPublic SafetySecurity

No H1B

Responsibilities

Issues push, taxi, safety advisory and instructions to aircraft in the non-movement area via FCC licensed frequencies

Instructs aircraft during low visibility conditions using point to point instructions in the non-movement area around snow plows, snow melters and deicers

Controls the movement of aircraft and serves as focal point for the safe, efficient and expeditious flow of aircraft ingress and egress within the confines of the non-movement area, based on FAA standards

Assists the duty Ramp Tower Supervisor with managing, coordinating, and resolving airport emergencies, security problems, environmental issues, and other unusual events affecting airport operations

Assists the duty Ramp Tower Supervisor by coordinating numerous operational, engineering, construction, maintenance, contractor, tenant, and other necessary activities in the non-movement area

Identifies and coordinates corrective action for non-movement area abnormalities such as construction activities, aircraft conflicts, and aircraft emergencies

Coordinates aircraft movements with the FAA Tower, airlines, deice companies, City agencies, or any other entity necessary to ensure the smooth operation of ramp tower functions

Assists the duty Ramp Tower Supervisor in the coordination and execution of special movements on the airfield such as VIP visits, charter operations, air evacuations, prisoner flights, military operations, etc

Assists the duty Ramp Tower Supervisor in the coordination and execution of snow removal activities on non-movement area taxiways, deice pads, and concourse gate areas

Keeps current in changes to airfield layout and construction and aircraft management policies and procedures associated with the operations of the ramp tower

Works with and operates specialized hardware and software including networked information display systems, video cameras, aircraft monitoring systems, gate management systems, and sophisticated radio and communications systems to safely coordinate, communicate, monitor, and control aircraft movement

Collaborates with DEN Sections and Divisions, as well as external stakeholders to identify and resolve issues that arise during day-to-day operations

Contributes to the Ramp Tower team through participation in team meetings, work on additional projects, and involvement in problem-solving on issues that impact the Ramp Tower and Airport Operations

Assists the Incident Commander for all airport emergencies such as aircraft alerts, snow emergencies, severe weather, irregular operations (IROPS), and security breaches, as needed

Proactively identifies hazardous conditions or situations on and around the non-movement area. Ensures timely reporting of hazards through the established identification and tracking systems. Provides guidance and suggestions for mitigation and assists in implementation of mitigation where appropriate

Assists in the orientation of new incumbents to the classification and performs on the job training demonstrating the classification’s duties. Documents daily evaluations and communicates performance of the trainee to appropriate management

Keeps current on all ongoing changes to federal, state and local laws, rules and regulations relating to the position, Airport Security Program and TSA security directives. Maintains proficiency by passing regularly scheduled examinations

Serves as Controller-In-Charge (CIC) as required when a duty Ramp Tower Supervisor is not present in the Ramp Tower

Performs other related duties as assigned

Employees may be re-deployed to work in other capacities in their own agencies or in other City agencies to support core functions of the City during a City-wide emergency declared by the mayor

Qualification

FAA regulations knowledgeAirport operations knowledgeAircraft types knowledgeNetworked information systemsSafetySecurity practicesCustomer serviceContinuous improvementTeamworkCommunication skillsProblem-solvingAttention to detailTime managementDecision-making

Required

Graduation from high school or possession of a GED, HiSET, or TASC Certificate

Four (4) years of experience of the type and at the level of Aviation Operations Representative or equivalent in an aviation environment

A combination of appropriate education and experience may be substituted for the minimum education and experience requirements

By position, requires a valid Driver's License at the time of application

License must be kept current as a condition of employment

Preferred

Knowledge of FAA regulations, airport operations, and aircraft types

Knowledge of airport runways, taxiways, terminal, vehicle service roads, emergency response roads (airside and landside), tunnels/baggage areas, train system and access points, gates areas, hangars, and other facilities within the airport sufficient to be able to assist in the management of operations and emergency events

Knowledge of safety and security practices sufficient to be able to coordinate and provide security

Skill in the simultaneous use of networked information display systems, video cameras, aircraft monitoring systems, gate management systems, several radios, and other electronic devices sufficient to be able to provide and receive information from airport, FAA, airline, and other personnel to ensure the safe, efficient movement and parking of aircraft

A reliable and dependable team member with excellent attendance and a positive outlook with a willingness to learn and provide exceptional service to our customers

Strong attention to detail with excellent time management and decision-making skills

Desire for continuous process improvement with the ability to take direction and work as part of a team to achieve a common goal