Acosta Group · 12 hours ago
LOA Administrator - Hybrid
Jacksonville, FL
Full-time
Hybrid
Entry, Mid Level
2+ years expAcosta Group is a collective uniting trusted retail, marketing, and foodservice agencies. They are seeking a LOA Administrator to manage all LOA, Return to Work, and Accommodation requests, ensuring compliance with state and federal regulations while maintaining industry best practices.
ConsultingMarketingRetail
No H1B
Responsibilities
Review PLOA and ADA claims to determine eligibility, certification in compliance with state and federal regulations, review medical documentation to determine validity of clinical information, and to determine medical necessity
Ensures coordination of efforts at each stage in the LOA process including the Return to Work process and Accommodation requests
Identifies action plan; manage Return to Work process; and makes timely case decisions. Communicates decisions and on-going expectations with claimants and supervisor
Main contact for disability and ADA carriers, as well as physicians, associates, supervisors and HRBPs. Educate and train the field on LOA process to ensure compliance
Tracks and codes documentation in accordance with internal workflow processes
Stays abreast of related regulatory policies
Qualification
Required
Associate's degree in relevant field of study (or three years of relevant work experience)
Two (2) years disability management and/or FMLA administration experience required
Strong knowledge of leave of absence
Critical Thinking
Self-Starter
Ability to identify basic problems, analyze information and draw valid conclusions/resolution
Strong written and verbal communication skills
Multi-task and manage multiple projects
Work independently in a fast-paced environment with changing priorities
Demonstrated ability to deal with confidential information
Problem solving, time management and priority setting skills
Strong computer skills
Strong computer and customer service skills
Preferred
CCM, RN or BSN certification with combination of Case Management experience preferred
Human Resources experience and ADA knowledge preferred
Company
Acosta Group
Acosta Group is a collection of the most trusted retail, marketing, and foodservice firms.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Wynne
Chief Executive Officer
J Todd King
Chief Financial Officer
Recent News
2025-12-05
Company data provided by crunchbase