Zelis · 15 hours ago
ML Ops Engineer
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. The MLOps Engineer will support Generative AI, traditional ML, and Advanced Analytics initiatives, focusing on automation, security, and scalability across the ML lifecycle.
FinanceFinTechHealth Care
Responsibilities
Build and maintain monitoring infrastructure for conventional machine learning models, with capabilities for performance tracking, drift detection, and alerting
Research, evaluate, and implement monitoring strategies and tools for Generative AI systems, including LLMs and Agentic AI architectures
Collaborate with ML Engineers, Data Scientists, and DevOps teams to deploy, manage, and monitor models in production
Develop and support scalable, secure, and automated data pipelines using Snowflake, SQL, and Python for training, serving, and monitoring ML and GenAI models
Leverage AutoML tools and frameworks (e.g., MLflow, Kubeflow, SageMaker Autopilot) to streamline experimentation and deployment
Design dashboards and reporting systems to visualize model health metrics and surface key operational insights
Ensure auditability, reproducibility, and compliance for model performance and data flow in production environments, with consideration for regulatory standards like GDPR and HIPAA
Maintain CI/CD workflows and version-controlled codebases (e.g., Git) for ML infrastructure and pipelines
Utilize containerization and orchestration technologies (e.g., Docker) to manage scalable ML infrastructure
Leverage tools such as Streamlit and Python visualization libraries to present insights from model and data monitoring
Perform root cause analyses on model degradation or data quality issues, and proactively implement improvements
Stay current on industry developments related to ML observability, model governance, responsible GenAI practices, and AI security
Contribute to analytics projects and data engineering initiatives as needed
Provide off-hours support for critical deployments or urgent data/model issues
Qualification
Required
2–5 years of experience in ML Ops, ML Engineering, or a related role with a focus on production-level model monitoring, automation, and deployment
Strong experience with ML observability tools or custom-built monitoring systems
Experience with monitoring LLMs and Generative AI models, including prompt evaluation, hallucination tracking, and agent behavior auditing
Experience in deploying and managing ML workloads using containerization and orchestration platforms such as Docker, Kubernetes, Kubeflow, or TensorFlow Extended
Familiarity with AutoML pipelines and workflow management tools (e.g., MLflow, SageMaker Autopilot)
Experience working in cloud environments, preferably AWS (e.g., SageMaker, S3, Lambda, ECS/EKS)
Understanding of ML lifecycle tools (e.g., MLflow, SageMaker Pipelines) and CI/CD practices
Strong security and compliance awareness, particularly related to model/data governance (e.g., HIPAA, GDPR)
Proficiency in Python and key data libraries (Pandas, Numpy, Matplotlib, etc.)
Advanced SQL skills and experience with Snowflake or similar data warehousing platforms
Proficiency with version control (Git) and agile development methodologies
Strong collaboration and communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders
Bachelor's degree in Computer Science, Engineering, Data Science, or a related field—or equivalent industry experience
Preferred
Domain experience in healthcare data (claims, payments)
Benefits
401k plan with employer match
Flexible paid time off
Holidays
Parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage
Company
Zelis
Zelis is modernizing the healthcare financial experience for all.
Funding
Current Stage
Late StageTotal Funding
$20.15MKey Investors
Mubadala
2024-12-04Private Equity
2020-01-05Private Equity· $20.15M
2019-01-01Private Equity
Recent News
2026-01-15
2025-12-10
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