Apply on Employer Site

Boeing · 14 hours ago

Customer Engineer (Experienced or Senior)

USA - Renton, WA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $162K/yr

5+ years exp

The Boeing Company has an exciting opportunity for a Customer Engineer (Experienced or Senior) to join our Boeing Commercial Airplanes (BCA) Customer Engineering - 737 Account Management team in Renton, WA. This role serves as the primary technical interface between airline customers and Boeing, responsible for defining the contractual airplane configuration and ensuring a positive customer delivery experience.

AerospaceIndustrial

No H1B

U.S. Citizen Only

Responsibilities

Understand customer requirements and communicate their priorities within Boeing

Represent Boeing to the customer and act as the primary technical contact for their configuration definition

Frequently interact with Boeing Sales, Marketing, Contracts and Airplane Program leaders

Lead the configuration development, management, and change processing for all stages of airplane development from pre-proposal to delivery

Assist Boeing and the customer in resolving technical issues during airplane delivery, document unresolved customer issues, and facilitate a positive customer delivery experience

Interact with domestic and international customers and suppliers

Coordinate with diverse technical and business organizations within Boeing

Must be able to travel both domestically and internationally at approximately 25% of the time, as needed

Qualification

Engineering degreeAirplane configuration experienceSystems engineeringTechnical issue resolutionProject managementCustomer relationship managementCommunicationCross-functional collaboration

Required

Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement. In the USA, ABET accreditation is the preferred, although not required, accreditation standard

5 or more years' related work experience or an equivalent combination of education and experience

Preferred

9 or more years' related work experience or an equivalent combination of education and experience

Experience and familiarity with airplane configuration processes and procedures

Familiarity with design, development, and certification of new features, such as seats, galleys, lavatories, in-flight entertainment, connectivity options, flight deck avionics, monuments, cargo systems, lights, etc

Expertise in resolving cross-functional and cross-program technical issues

Proven ability to lead with the Boeing values & behaviors

Experience applying systems engineering and project management best practices

Excellent oral and written communication skills