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Network Connex · 6 hours ago

Field Technician (L2) - Data Centers

Columbus, OH

Full-time

Onsite

Mid Level

3+ years exp

Network Connex is a world-class organization operating in advanced technology environments. They are seeking a Field Technician (L2) to execute installation services, support quality assurance processes, and mentor entry-level technicians in mission-critical data center environments.

Information ServicesInformation Technology

Responsibilities

Execute installation services as defined under contractual agreements

Perform installation work to required technical, safety, QA, and QC standards

Perform all installation services required for the role without supervision

Establish scope, work plans, and procedures with minimal guidance from lead technicians

Identify, troubleshoot, and restore complex, multi-domain failures across fiber optic and twisted pair systems, including loss of signal, low signal, and interface errors

Identify and resolve issues independently without escalation

Support QA and QC requirements for assigned work

Work effectively in live, operational, mission-critical environments

Train and mentor L1 Field Trainee Technicians

Qualification

Advanced troubleshootingFiber optic testingFiber splicing certificationStructured cabling systemsPON network deploymentsQuality assuranceQuality controlMentorship

Required

Execute installation services as defined under contractual agreements

Perform installation work to required technical, safety, QA, and QC standards

Perform all installation services required for the role without supervision

Establish scope, work plans, and procedures with minimal guidance from lead technicians

Identify, troubleshoot, and restore complex, multi-domain failures across fiber optic and twisted pair systems, including loss of signal, low signal, and interface errors

Identify and resolve issues independently without escalation

Support QA and QC requirements for assigned work

Work effectively in live, operational, mission-critical environments

Train and mentor L1 Field Trainee Technicians

Advanced troubleshooting skills across fiber optic and copper systems

Familiarity with PON or point-to-multipoint network deployments utilizing simplex fiber and non-standard wavelengths

Proficiency in fiber optic testing using OTDR and OLTS

Certified in fiber splicing

Strong understanding of structured cabling systems, testing methodologies, and documentation requirements

Ability to operate independently while maintaining quality, safety, and customer standards

3 or more years of documented industry experience

Documented fiber optic testing certification on OTDR and OLTS