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Peterson Cat · 9 hours ago

Pricing Specialist - Product Support

Hillsboro, OR

Full-time

Onsite

Mid Level

3+ years exp

Peterson Cat is a family-owned business that has been shaping communities for over 85 years. They are seeking a Pricing Specialist - Product Support to create quotes for parts and service work, assist with machine rebuilds, and maintain coordination between departments to ensure customer needs are met.

Machinery ManufacturingManufacturingRentalWholesale

Responsibilities

Create and transmit quotes to customers for parts and services, including but not limited to Customer Value Agreements (CVA’s), Pre-Delivery Inspections (PDI’s), pull-through work, and other repairs and maintenance

Maintain an understanding of and ability to quote all needed repairs from Cat Inspect, TA1, and TA2 inspections

Utilize completed inspections performed by Service department to identify and quote needed repairs to gain incremental sales for the Parts and Service departments

Maintain and organize quotes within computer systems to allow for easy future reference and/or retrieval

Ensure quotes comply with Caterpillar pricing programs and most cost-effective repair options

Maintain a high level of coordination between Service, Parts, and Sales departments; relay important customer information between departments as needed

Work closely with Product Support Sales department to maximize close rate

Assist with creation and maintenance of Standard Jobs using the latest Cat applications and provide back-up and support to Standard Jobs Coordinator, as directed

Collaborate with Merchandising team to ensure all available and applicable discount programs are applied to quotes

Progress into quoting machine rebuilds and complex repairs

Maintain punctual, regular, and predictable attendance