Stanford Federal Credit Union · 16 hours ago
Robotic Process Automation Business Analyst
Palo Alto, CA
Full-time
Hybrid
Entry, Mid Level
$90K/yr - $112K/yr
2+ years expStanford Federal Credit Union is on a mission to improve financial lives and is seeking a Robotic Process Automation Business Analyst to take ownership of their automation program. The role involves supporting a portfolio of automations, identifying new opportunities, and ensuring the reliability and efficiency of digital operations.
Financial Services
No H1B
Responsibilities
Monitor, schedule, and support automations to ensure reliable day‑to‑day performance
Diagnose and triage bot failures, review logs, and coordinate fixes with developers and IT
Communicate with business partners when issues arise and drive incident resolution
Partner with business units to understand workflows and identify automation opportunities
Conduct process assessments, document requirements, and support ROI analysis
Map detailed workflows and draft process documentation
Serve as the liaison between business stakeholders and the RPA development team
Translate requirements into clear technical specifications and participate in UAT
Support deployments and ensure solutions meet expectations
Build and execute test plans for new automations and enhancements
Make minor workflow updates or configurations within the RPA platform (e.g., UiPath)
Track automation metrics, trends, and opportunities for improvement
Prepare routine reports for leadership on performance and value delivered
Qualification
Required
2–5 years of experience in business analysis, process improvement, or RPA/automation programs
Familiarity with an RPA platform such as UiPath, Automation Anywhere, or Blue Prism
Strong analytical skills and the ability to troubleshoot complex issues
Excellent communication skills—able to explain technical topics to non‑technical audiences
Highly dependable, self‑motivated, and comfortable working independently
Experience mapping processes (Visio, Lucidchart) and writing clear documentation
Preferred
Knowledge of AI/ML concepts is a plus
Benefits
100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
Quarterly incentives up to 10% of your salary (based on position)
Employer 401(k) matching up to 5% plus additional annual discretionary contributions
Education reimbursement up to $5,200/year
Employee recognition program with cash incentives
Commuter Toll reimbursement $100-$200/month (based on position)
Wellness Benefits up to $1,200 per year
Paid Sick Time accrues at two weeks per year
Paid Vacation Time accrues at three weeks per year
Paid Federal banking holidays (approximately 11 per year)
Ongoing training and education, seminars, and conferences
Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
Waived fees and deposit bonuses on Stanford FCU accounts
Flex health/transit plan availability
Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources
Company
Stanford Federal Credit Union
Stanford Federal Credit Union is a company that offers retail banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Kolkowitz
Board Member
Recent News
2025-04-12
2024-12-19
Company data provided by crunchbase