Fulfillment Customer Service jobs in United States
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SRS Distribution Inc. ยท 2 days ago

Fulfillment Customer Service

SRS Distribution Inc. is seeking a self-motivated, customer service-oriented individual for a Fulfillment Customer Service role. This position focuses on order entry at the sales counter and includes responsibilities such as interacting with customers, creating sales orders, and assisting with warehouse duties.

Building MaterialConstructionManufacturing

Responsibilities

Entering orders at the point of sale using the company computer system
Interacting with customers over the phone, via email, and in-person
Greet customers with a friendly attitude
Basic computer and phone skills
Communicate to customers the correct product for their application
Communicate to customers how the material is priced and sold
Create Sales Orders
Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
Efficient scheduling of truck deliveries
Clear communication between manager, employees, and clients
Being honest, courteous, and respectful to customers & employees at all times
Maintain and assist to keep a clean work environment
Learn basic knowledge of products available to customers
Inform management of products/special order material customers need
Assist with Inventory Cycle Counts
Order picking/staging/Replenishment
Shipping/Receiving
Loading/unloading delivery vehicles
Other related duties as assigned

Qualification

Basic computer knowledgeForklift experienceBilingual EnglishBilingual SpanishCustomer service skillsCommunication skills

Required

Basic computer knowledge and Internet use
Ability to lift 75 lbs; 50 lbs on a repetitive basis
Able to pass pre-employment drug test

Preferred

Experience with irrigation/landscaping products but not required
Bilingual (English and Spanish) is preferred, but not required
Forklift experience helpful

Benefits

Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance

Company

SRS Distribution Inc.

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SRS Distribution is the fastest growing distributor of building products in the United States.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-03-28Acquired

Leadership Team

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Dan Tinker
President & Chief Executive Officer
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Jeremy Goldschmeding
Chief Operating Officer - Building Products Division
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Company data provided by crunchbase