Business Resources One · 4 days ago
Landscape Account Manager
Business Resources One is a trusted commercial landscape maintenance and snow management company serving the Washington, DC Metro area since 1990. They are seeking a relationship-focused Landscape Account Manager to serve as the primary advisor for a portfolio of high-end residential and commercial clients, focusing on client relationship management, sales growth, and quality assurance.
Human ResourcesOutsourcingRecruiting
Responsibilities
Client Relationship Management: Serve as the primary point of contact for clients, focusing on retention, satisfaction, and open communication
Sales & Growth: Hit sales goals for new business, manage contract renewals, and identify enhancement opportunities
Quality Assurance: Conduct site visits to ensure service quality meets contract standards and identify areas for improvement
Estimating & Proposals: Prepare and present proposals and budgets using the Aspire software system. Note: The system is automated to assist with estimates, so pinpoint manual estimation accuracy is not required, though knowledge of landscaping tasks (like shrub trimming) is helpful
Snow Operations: Participate in mandatory winter operations during snow events. This may involve field work or acting as a dispatcher in the highly systematized 24-hour operations center (operating on 12-hour shifts during events)
Qualification
Required
Must possess 'medium-level' knowledge of plants and horticulture (e.g., ability to distinguish between a maple and an oak tree)
Must be highly comfortable with technology and computers
Must be willing to 'roll up your sleeves' and assist colleagues even when there is no direct commission involved
Degree or work experience in horticulture, landscape design, landscape architecture, or related fields
Preferred
Experience with Aspire software is preferred, but the company is willing to train candidates with strong aptitude
Previous experience in B2B advisory or consultative selling is preferred. Ideally, candidates are early in their career (2nd or 3rd job)
Spanish proficiency is a plus for internal team communication, though not required
Benefits
Company vehicle or mileage reimbursement provided.
Health Insurance (Company pays for Employee only)
Health Savings Account (HSA) with company contributions.
Retirement account with company match.
Paid holidays and PTO.