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UPS · 13 hours ago

Enterprise Accounts Inside Sales Rep- Flex Location

Doraville, GA

Contract

Onsite

New Grad, Entry Level

$26.80/hr - $45.60/hr

UPS is a Fortune Global 500 organization that offers innovative opportunities and a rewarding culture. The Enterprise Accounts Inside Sales Rep is responsible for retaining and growing customer business by identifying needs and proactively positioning UPS’s products and services to meet those needs.

LogisticsMessagingTransportation

No H1B

U.S. Citizen Only

Responsibilities

Uses company systems and tools to research account managers’ current strategies and account information on the contract to select selling strategies for accounts

Contacts Account Managers, AEs, SSRs and uses automated systems to learn about their current selling strategies and customer contracts

Uses sales tools to research customer businesses and prioritize new and lost business opportunities and identify opportunities for retaining existing customers

Calls customers to identify their business needs, sell additional products and services, and retain current business

Questions customers to learn about their businesses and industries, go-to-market strategies, corporate structures, and shipping needs

Responds to customer questions, complaints, and inquiries to meet customer needs

Maintains relationships with customers by assisting them and acting as their advocate in resolving service issues (e.g., claims, damages, etc.)

Enters sales leads into the Customer Relationship Management (CRM) system to coordinate inside and external sales and to maximize business opportunities

Records and updates account activity (e.g., call notes, billing updates, etc.) to ensure customer information and interactions are accurately documented

Qualification

Sales experienceCustomer Relationship ManagementMicrosoft OfficeBusiness-to-business salesBachelor's Degree

Required

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Experience using Microsoft Office products or equivalent software