Bloomberg · 20 hours ago
Senior Software Engineer - Reliability - Artificial Intelligence
Bloomberg is a leading financial technology company that invests in AI to enhance search, discovery, and workflow solutions. They are seeking a Senior Software Engineer for their AI Resilience & Insights team, responsible for improving reliability metrics and incident response for AI-driven products.
AnalyticsBusiness Information SystemsFinancial ServicesInformation ServicesNews
Responsibilities
Define how we measure reliability for key AI user experiences, and roll that measurement out with service owners
Instrument generative AI-powered conversational agent with real user monitoring and client error tracking so we can see failures the way clients do
Improve alert quality so alerts are actionable and tied to client impact
Standardize incident response practices across ENG AI (runbooks, readiness checks, post-incident learning)
Build dashboards that connect user impact to the underlying drivers, giving teams a clear view of what matters
Strengthen resilience around upstream dependencies, including external model providers, using pragmatic controls like timeouts, retries, and fallbacks
Participate in a secondary on-call rotation after ramp, focused on strengthening systems through automation and engineering
Qualification
Required
Strong software engineering skills in Python and/or Go, with experience building production systems and automation
Ability to debug distributed systems and improve reliability through instrumentation and engineering
Familiarity with observability, incident response, and building tools that reduce toil
Strong collaboration skills and good judgment to balance 'push standards' vs 'enable teams.'
5+ years of relevant engineering experience
Preferred
Experience with Grafana, OpenTelemetry, Kubernetes, and Infrastructure-as-Code
Experience working with client telemetry or real user monitoring
Exposure to external AI/LLM providers and building resilient integrations
Interest in reliability for agent/tool systems and multi-step AI workflows
Benefits
Merit increases
Incentive compensation (exempt roles only)
Paid holidays
Paid time off
Medical
Dental
Vision
Short and long term disability benefits
401(k) +match
Life insurance
Various wellness programs
Company
Bloomberg
Bloomberg provides news, data, analytics, and communication services for the global business and financial world.
H1B Sponsorship
Bloomberg has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (496)
2024 (382)
2023 (363)
2022 (426)
2021 (442)
2020 (588)
Funding
Current Stage
Late StageLeadership Team
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