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HomeServices of America · 2 days ago

Listing/Sales Coordinator

Rockwall, TX

Full-time

Onsite

Entry Level

1+ years exp

HomeServices of America is a company that assists agents in managing property listings and provides administrative support. The Listing/Sales Coordinator serves as a liaison between the branch office and the home office, performing various administrative functions and supporting agents with technology and training.

FinanceReal EstateReal Estate Brokerage

Diversity & Inclusion

Responsibilities

Perform data input functions, process real estate information and maintain MLS listings and sales records

Prepares and distributes a daily MLS search for the ASC assigned office, including updates on new listings, price changes, and status changes

Responsible for transaction management in SkySlope, including reviewing and approving checklists, completing the listing and contact sections, and auditing incomplete checklists

Ensures commissions are confirmed, notifies the Sales Leader when commission percentages fall below 6%, and adds the Qualified Commission Exception Approval document when required

Oversees listing cancellations, withdrawals, price changes, and amendments to exclusive listing agreements, while also managing listing expiration alerts by verifying updated dates in the MLS and entering the new expiration date in the listing

Coordinates the ordering of Just Listed and Just Sold postcards through Xpressdocs, confirming agent participation and securing agent approval prior to mailing

Assist the sales leader in providing general training on all Ebby technology tools

Develops and delivers training and workshops in areas of expertise, including agent and consumer-facing technology such as Google Workspace (Email, Drive, Docs, Sheets, and Slides), zipForm, Skyslope, EHC Design Studio, company website tools (agent access, saved searches, client activity, seller reports, agent and team websites), EHC CRM for contact management and imports, EHC Email Marketing, EHC Mobile Apps, MoxiPresent, Testimonial Tree, Buyside, Updater, and Luxury Portfolio

Supports sales meetings by providing technology updates, sharing quick reviews and tips, and assisting the sales leader with preparing presentation slides

Coordinates new agent onboarding by ordering name badges, business cards, and name riders or signs (with Sales Leader confirmation), creating welcome social media graphics, adding alarm codes, phone system access, and phone roster updates, managing UniPrint and copier setup

Schedule one-on-one technology reviews along with weekly check-ins during the first month

Maintaining the office TV slideshow, managing agent headshots on the company website, and processing marketing reimbursements by preparing check requests with Sales Leader approval

Preparing slides, tracking attendance, providing Zoom troubleshooting, and creating office meeting presentations

Maintaining the phone duty schedule, Google Drive for staff and agents, agent phone roster, and Core Services wall

Oversee thank-you letters to buyers and sellers for Sales Leader signature, requests W-9 forms from co-op brokers as needed and submit work orders in Service Channel when required

Attends sales meetings and other company or Sales Leader–directed meetings, while also assisting with planning and executing office events such as weekly meetings, happy hours, charity events, and office gatherings

Provides front office support by answering phones, greeting visitors, distributing mail, maintaining office appearance, and ordering supplies

Assists the Staff Coordinator with stocking needs and performs general cleaning as required to ensure a professional and organized office environment

May serve as back-up to other office staff

Qualification

Microsoft OfficeGoogle AppsMLS programsAdobe PhotoshopAnalytical skillsCustomer serviceTyping speedReal estate knowledgeTelephone console operationOrganizational skillsCommunication skillsProblem-solving skills

Required

High school diploma or equivalent

1 year clerical/administrative experience

Experience with Microsoft Office, Google Apps and products, Excel, Adobe Photoshop (or similar), NTREIS (MLS) programs

Familiarity with the Internet and e-mail usage

Typing speed of 50 w.p.m

Effective oral and written communication skills with an excellent customer-service focus

Effective analytical and problem-solving skills

Ability to prioritize and handle multiple tasks and projects concurrently

Excellent organizational skills with a focus on detail; high degree of accuracy and especially in with additional ability to assimilate to company computer management programs